Happy Reviews

The biggest takeaway is often the development of psychological safety, where team members feel safe to speak up, develop trust , admit mistakes, and take calculated risks without fear of punishment. This is the foundation of innovation.

While I appreciate the facilitator working with everyone on an individual basis to make sure they are at the same place in the tasks there were a few occasions where I had done what needed to be done and just sat waiting for others to catch up.

Great course thought provoking without being do it this way

A very informative course that actually gave real life techniques and best practice on day to day situations. I look forward to day 2

Best course I’ve attended, really informative and extremely helpful. Course instructor was clear and very fun

I have issues with believing myself but now I realise I am good at my job!

Generally good session. A bit anecdotal heavy and second half was less engaing for me personally. Some parts not tailored to charity sector.

Really engaging trainer

There was a lot of information to take in today and I'm worried I didn't retain a lot of it, but I think that's an unavoidable part of the apprenticeship. As usual the day was broken up into activities as well as listening which helped increase retention and reduce overwhelm and the opportunities to work with Peers was very helpful. I particularly found it useful going through the STAR process and KSBs with a peer as I was feeling a little daunted, and concerned that my examples were not of sufficient quality - she helped me see how I could demonstrate the learning and implementation.

Very good and comprehensive session