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This course was an excellent refresher and Kieran explained things very well . It was a good reminder of how as a support worker I can best support someone who is displaying a behaviour of concern and how to look for triggers and patterns of behaviour and what works for that person to help them return to their baseline. It was also good to be updated on changes such as how the DOLS legislation is going to be changing.
She’s so brilliant and intelligent in teaching .. she makes everyone understand so well and participate in all training
Tyrone was a wonderful trainer and the course content covered a lot of ground, with handy pointers to additional learning resources.
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