Happy Reviews

Love food and ice cream😊

Very helpful. Lots of learning and things to think about. Ben was a great session leader and got everyone involved and interested.

Ben was excellent. He made sure there are a combination of group work, theory, role play.

This course was perfect for me as a new manager

Great course, learnt a lot and lots of actionable things to take away.

There was a lovely, welcoming feeling from the outset and the pace and structure of the interactive elements meant I felt able to share my thoughts and experiences in the room. I've come away with a lot of new knowledge and some really tangible actions for how I engage with both the person I manage and other colleagues. Thank you. The lunch was also great!

I found it very helpful and engaging. I liked the practical sessions that helped us to try and put in practice what we learned, with feedback from others. I feel like we have some tangible things we can do right away and to build on. Ben kept everyone energised and shared great examples.

Was great working together as a group with a common aim.

Great trainer, good aura, engaging and informative, good use of interactive elements with the group.

Useful. But perhaps not specifically intended for the special needs of our guests.