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Helen Pettifer Training Ltd Reviews

James R, 07 Feb 2025

Really pleased with the refresher course, Helen is a great trainer and covers a lot of specific information at a good pace with the opportunity to ask questions to enhance knowledge.
Response : Thank you for taking the time to leave such positive feedback James. I am so pleased you found the information covered in the course useful.

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Madiha B, 03 Feb 2025

I really enjoyed and learnt from the course. Helen was really knowledgeable, her delivery and pace of the course was perfect. We had ample time to share experiences as well as feeling like it was a safe space to do so. The resources shared were most useful, and I have noted several tips that I will be incorporating when dealing with vulnerable customers in the future. Thank you so much!
Response : Thank you for your positive and detailed feedback, Madiha. I am so pleased the course has given you some useful tips to use in your future customer conversations.

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Tracey C, 31 Jan 2025

The training was excellent and Helen was really great – lovely person & delivered the training so well given the subject. Well worth attending!
Response : Tracey, thank you for your positive feedback and kind words. I am so glad you enjoyed the training.

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Jess B, 31 Jan 2025

I found the training very useful. Helen was very knowledgeable and understanding. She took time to answer any questions to ensure that everyone understood.
Response : Thank you for your positive feedback Jess, I am so pleased you found the training useful.

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Hannah S, 31 Jan 2025

Helen presented a well-rounded training session that was both engaging and insightful.
Response : Hannah, thank you for your positive feedback. I am so glad you found the training engaging and insightful.

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Pauline A, 29 Jan 2025

This was an excellent refresher course for me as I have completed previous courses relating to the subject. However the latest statistics were extremely interesting and the views shared by colleagues was also enlightening. Well Done Helen.
Response : Pauline, thank for taking the time to leave such positive and detailed feedback. I am so pleased you enjoyed the course.

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Jade B, 24 Jan 2025

The training was so well delivered and it was nice to have interactive training too! I learnt so much and Helen really was amazing with all our questions. Thank you so much.
Response : Jade, thank you for your positive feedback and kind comments. I am so glad you enjoyed the training and you learnt a lot from it.

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Will N, 23 Jan 2025

Apologies for the delay in coming back to you. The training was sensitively delivered and i felt supported during the morning. There were a lot of things discussed which really helped me think about how our training should be approached. Sometimes it can be stating the obvious which has an impact on colleagues attending the training and when we think we deal with a certain type of bereavement on a regular basis and this is challenged by the obvious fact that we don't know the circumstances behind anyone's death this can be quite powerful. I felt that the group all responded to this in a similar way. I really found it useful to discuss leverage vs non-leverage disclosure and feel this will have a strong impact on our colleagues so that they feel confident to respond appropriately. I also thought the circle of control was a great way for me to visualise self care. The resources provided were really detailed and very informative, the signposting had more information than we currently have so that will be useful. For those who didn't print off the workbook, it would have been good to send a completed PDF version with all the areas we interacted with during the session. Thank you again for your time.
Response : Will, thank you for your positive and detailed feedback. I am pleased you found so many aspects of the training useful and the resources informative. Thank you for your suggestion regarding the workbook - we will take this on board.

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Tia H, 16 Jan 2025

Helen was absolutely lovely both as a trainer and a person. You can really sense her passion for the topic through her work both for the training and for the campaigns she does. She was understanding toward my learning needs and created a safe environment. The scale needs to go above 5 stars maximum!
Response : Tia, thank you for your positive feedback and kind words. I am so glad the environment felt safe and enabled you to learn in your preferred way.

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Omar R, 16 Jan 2025

It was an absolute pleasure meeting you Helen, the world needs more people like you
Response : Omar, thank you for leaving such positive feedback and for your kind words. It was pleasure meeting you too.

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