Helen Pettifer Reviews
Julie-Anne O, 12 Oct 2022
Considering the topic it was a really enjoyable course. Helen makes the space feel safe and non-judgemental. I would highly recommend the course to anyone who carries out a role where they might come across someone feeling suicidal.Response : Thank you Julie-Ann for your feedback. It can be a difficult topic to cover so it's great to know that the space felt safe and non-judgmental.
Rachel L, 10 Oct 2022
I found the information within this session to be such an eye opener, we have discussions with Insured daily regarding this topic and following this i will view their circumstances differently.Response : Thank you Rachel for your feedback and it's great to know this course has been an eye opener for you and will impact how you view customer's circumstances moving forward.
Charlotte D, 26 Sep 2022
A very well designed course for a subject that is very sensitive. Helen's skills and knowledge is testament to the content within the course and the way it is delivered. She's a fantastic trainer and really understands the subject of vulnerability. I learnt a lot, but the main takeout's for me were the sections around, helpful questions and responses - I hope I never have to use these, but if do, I will draw on these skills to help someone.Response : Charlotte, thank you for your kind comments. It's good to know the course was well designed and covered the topic in a sensitive manner. I hope too that you'll never need to use the skills from the course, however it's important to feel equipped and confident to know how to approach these conversations and how you will respond. So pleased to hear you learnt a lot from our session.
Sue B, 23 Sep 2022
fanastic course- Helens raw vulnerability really helps bring this home and makes it real and that we have to take action. Thankyou Helen you should be very proudResponse : Thank you Sue for your kind feedback. It was great to have you join the course and thanks for your participation and contribution to the discussions. Such an important topic and I agree we need to take action.
Carolyn D, 23 Sep 2022
I'm speechless. This course was moving, powerful, actionable and an absolute essential for life but especially those who are more likely to be exposed to people are considering suicide.Response : Carolyn, thank you for this heartfelt feedback. It's important for me to deliver a course that not only covers the topic in detail, I also create an environment where we can share experiences and discussions in a safe, confidential and emotive way. It's great to hear that you felt this was the case. Thank you too for your contribution to the discussions.
Kellie N, 15 Sep 2022
Helen was an insightful and knowledgeable trainer. She made a difficult subject accessible and meaningful, using personal events to hit home the importance of being able to have these delicate but life-saving conversations. I will take away a tool kit that will definitely make me more confident in dealing with suicidal conversations in the workplace and in the general public.Response : Thank you Kellie for the kind feedback. It's great to hear you took away a tool kit to help with these conversations however difficult and upsetting they may be. Thank you too for all you're doing in this space. Such an important topic to focus on.
Rachel E, 15 Sep 2022
Helen is passionate, emotive, supportive and shares great knowledge in this training session. I thought I had quite a lot of advance knowledge on the topic but I found I learnt refreshing new ideas, facts and methods to take away. Throughout the training I felt safe and comfortable to talk openly on the topic without a fear of getting it wrong. The workbook and break out sessions support the presentation and make it an interactive morning. Helens passion for prevention shines through the module to ensure everyone is fully equipped should they ever need to support someone in crisis. I have also learnt new transferable skills/information for other areas such as empathy/emotions and control.Response : Rachel, thank you for your lovely feedback. As you know this is a topic close to my heart and I'm pleased to know that I was able to share my knowledge and tools in a safe and comfortable environment. What's great to know is that you've also taken away some transferable skills that will help you in other conversations/situations you may encounter. Thank you too for your participation in the discussions.
Monika S, 31 Aug 2022
It was great training, although a very difficult subject. Helen was fantastic, professional and knowledgeable. I really liked the course content, the interactions and taking time to think and reflect. I find the course invaluable not only in how to deal with the difficult calls, but also with difficulties in our lives. The best training I've had so far and I would like to thank Helen for providing this training and also sharing it with us. An amazing training, thank you very much Helen.Response : Thank you Monika for the lovely feedback. I am pleased to hear that you found the course invaluable and will help in both your customer conversations and personal life too. You're right, It is a difficult topic to talk about so it helps for me to know that I created the right environment for you to learn and contribute to the discussions.
Treca L, 22 Jul 2022
Great course, just the right amount of talk with activities. Helen ensures all are engaged. I did after the training create my own crib sheet to pull out the quick bits. We had a suicide call the following day and I found the initial panic of remerging what was learnt could be replaced by having a quick pull up to help meResponse : Thank you Treca for the feedback. It's great to know you took some key things away and created a crib sheet to support you. I'm sorry to hear you experienced that call the next day. These can be very distressing. Thank you for using everything we covered in the training to support that individual in crisis. You will have definitely made a difference and helped them feel listened to and that they have other options to explore. I hope you took some time out after the call to look after yourself too.
Hannah R, 15 Jun 2022
Helen is a brilliant trainer. Her personable nature and genuine willingness to support vulnerable customers shines through, giving delegates the assurance that they're learning from someone who actually cares and wants to make a difference.Response : Thank you Hannah for your kind comments. It's been a pleasure to work with you and your teams over the past year and support the great work you're doing in helping customers.