Helen Pettifer Training Ltd Reviews

Very good course. Helen and Heidi are lovely.

Really great interactive course with plenty of lived experience and information on dealing with difficult conversations and the need to look after yourself and the tools to do so I would highly recommend for anyone looking to build resilience on dealing with these difficult situations in work life and at home.

Jasbinder was a fantastic trainer! Gained a lot of knowledge and refreshed on sections

Jasbinder was very knowledgable and had a vast understanding of lots of topics that we got in to whilst during the course of the day. Very engaging and personable - makes a full day course much more enjoyable and bearable I have some takeaways I can implement straight away and grateful for them Thank you 🤩

I’ve a lot from today’s course. Finding out more about the different types of vulnerabilities has definitely helped me in the way I do my job

The session was highly informative and engaging, with clear, practical guidance that I can apply in my day-to-day interactions. The content was well-structured, and I particularly appreciated the focus on the tools and materials we can take away to use in our customer interactions and keep revisiting - keeping the skills fresh which helped bring the our conversations to the next level.

Helen is great, she knows what she is talking about and has amazing techniques and tips on how to improve not only your customer service skills but your undertsanding skills. Thank you Helen!

N/A

The session was good and started some great conversations. Even though I;m not directly customer facing the content was still useful and relevant. Just one thing I thought I would mention is that I think perhaps an extra break could be put in. We started at 9.30 and had a brief break at 11.30 - a lot of people were getting fidgety so maybe 1.5 hrs max before a quick break :)

The course was a real eye opener, Helen was fantastic in her approach, very understanding and empathetic. Helen was also very informative and provided everyone with helpful tools in handling these difficult conversations.