Sophie R, 24 Apr 2026
I think the course was very useful and done in a great way that it was interactive but not in your face.
Sukdev D, 23 Apr 2026
I was a bit apprehensive before attending the course but after attending it I can give it a 10/10. From start to finish it was brilliant. Everyone was involved and that was down to Helen, she did an amazing job in presenting the course
Nicky I, 23 Apr 2026
You can see Helen thoroughly enjoys what she does and brings it out in her her presentation
Ben B, 10 Mar 2026
Very well-rounded, knowledgeable and engaging session. Would certainly recommend to anyone in an insurance environment who would be customer facingResponse : Thank you for your positive feedback and recommendation, Ben. I am so glad you found the training engaging.
John D, 09 Mar 2026
An excellent course and well presentedResponse : Thank you for your positive feedback, John. I am so pleased you enjoyed the training.
John D, 09 Mar 2026
An excellent course - the subject matter isn't the easiest to talk about but the training was very informative and well presentedResponse : John, Thank you for your positive feedback and contributions during the training. I am so pleased you found the course informative.
jyoti r, 27 Feb 2026
Great course, Jasbinder was fantastic, the only feedback I have I was on the training 9-12:45 and we only had one 10 minute break. Perhaps two breaks would have been better.Response : Jyoti, thank you for positive feedback. We will take your comment about additional breaks on board - thank you for letting us know.
Louise E, 05 Feb 2026
The course was very helpful and informative. It was very helpful to look at situations from a different perspective and be provided with additional tools to best identify and assist vulnerable customers. I would only suggest including additional breaks. There was a lot of information to take in and I believe many would benefit from having some time to absorb the information, stretch their legs or take their headset off for a while (where sessions are on Teams). Having just a couple more breaks of 5-10 minutes to remove the headset, look away from the computer and give your eyes/brain a break would make a big difference.Response : Louise, thank you for taking the time to leave such positive feedback. It's great to hear that you found the training informative. There is a lot of information to cover in the time, and I appreciate the need for regular breaks. I will take your comments on board, thank you.
Jermaine C, 21 Jan 2026
Helen was warm, open and engaging from start to finish. The material and interactions were based on experiences gained over time and in different sectors, so it was easy to engage, understand and follow the training, whether you were new to the subject or a more experienced trainee. A+ for providing fidgets for the group, to help with focus. Well done Helen, keep up the good work.Response : Jermaine, thanks so much for your positive feedback and kind words. It's great to hear that you enjoyed the training and good to know that the fidgets were useful for focus.