Lucia S, 24 May 2022
Really engaging session and Helen was extremely knowledgeable and able to help with any questions we had. Thanks Helen :)
Sharon M, 24 May 2022
Lovely trainer - Helen was very Engaging, when delivering the course. Got the team to share views, explained content and material very well.
Rachael G, 23 May 2022
Great course, lots of interaction. some very interesting points were covered.Response : Rachael, thanks for your comments. It's great to know you found the course interesting and interaction. Thanks for your participation in the discussions.
Peter T, 23 May 2022
I couldn't recommend Helen and her training highly enough. Words could not do a review justice. Game changer!!!
Shabana K, 23 May 2022
Was a really good experience on this course and has showed me how to utilise my skillsResponse : Thanks Shabana. I'm pleased to know that you enjoyed the course and have taken away some helpful tools and techniques to help you develop your skills further.
Sarah-Jane M, 23 May 2022
Helen is wonderful! So engaging and authentic, genuinely caring. The training was impactful without being upsetting, and I am sure that everyone took multiple things away to share with their teams. Thank you so much.
Darcy C, 23 May 2022
Helen was absolutely fantastic. I thought I was already aware and equipped when it comes to dealing with vulnerable customers but I learnt so much more from the most recent session. The thing about vulnerability is that it’s always changing and affecting different people in a catalogue of ways. Helen really brings the session to life and provides examples and interesting anecdotes whilst highlighting the important subjects. I thoroughly enjoyed the training and it will very much stick with me.
Waqas M, 20 May 2022
it was very helpfulResponse : Thank you Waqas for your feedback. I'm pleased to know you found the course beneficial.
Martin L, 01 Apr 2022
Wealth of information and guidance on a difficult subject. Useful tools and terminology to best serve callers. Positive techniques to reflect and relax.Response : Thank you Martin for your feedback. It's great to hear you took plenty away from the course that will help you with your consumer conversations.
Esther S, 10 Mar 2022
The information provided was very informative, especially the information given about dealing/managing the situations which for me was very beneficial.Response : Thank you Esther for the feedback. Great to hear you found it informative and beneficial.