Helen Pettifer Training Ltd Reviews

It was good to attend the course. Learned & acknowledged from other team members what queries/questions they had and how they dealt with.

Brilliant first day of sessions from Helen. Her knowledge and experience really helps with such an important topic for our industry.

This was training by way of informal discussion which was unusual but I thought it was useful and engaging. Ultimately the key two points for me are active listening and asking the right questions.

It was a good refresher course.

Helen was engaging, informative and kept the training focused and fun.

Very pleasant course and thought provoking. Have done the course before but was nice to recap.

Both of the trainers were fantastic! The course was very interactive and engaging from start to finish. I would highly recommend!

This was a brilliant course for knowing how to best approach these very challenging and emotional conversations. I have gone away feeling a lot more confident that I would be able to have these conversations going forward.

Helen's training sessions was incredible, engaging , captivating and most importantly interesting. No question was too much and Helen tried her upmost best to answer questions presented to her. If unable she made a note to ensure to provide answer at a later date. Very friendly, polite and professional. Thank you for enhancing our knowledge!

The course was exceptionally well presented, with the trainer demonstrating a deep understanding of the challenges associated with supporting vulnerable customers. The trainer kept all participants highly engaged throughout the session, using relevant examples and interactive discussions to ensure that complex topics were clearly understood. All questions were addressed thoroughly, with practical guidance provided on how to identify, communicate with, and support vulnerable customers effectively,