Helen Pettifer Training Ltd Reviews

The training was insightful - and the trainer used their own personal experiences to make the training more relatable. I found this really impactful and educational.

Great course, gives you the necessary skills, knowledge and confidence to be able to have the required conversation with a vulnerable customer.

Helen was very approachable, comforting and experienced. Definitely took a lot from the course and very grateful for the opportunity - thank you!

Helen provided a fantastic training session, it was informative, and interactive and although discussing sensitive topics, she made it a fun and collaborative session. I would recommend this training to any one who wants to gain further insight into managing Vulnerable Customers. I will definitely be looking out for any other training sessions I can participate in with Helen

I thought Helen was amazing. I could listen to her all day. She was so engaging and passionate about what she does.

Informative with practical elements built around strong theory and knowledge within this field, discussions where built off the back of this that where detailed and full of the sharing of ideas and solutions to assist customers during difficult situations. I feel the course enabled me to better support my team and the wider function moving forward. Thank you

Excellent course gave me an excellent insight into helping those who are in crisis

The training was positively engaging, providing opportunities for cross-department discussions and knowledge-sharing, which was invaluable. Helen encouraged discussions and it was noticeable that she is very passionate about this topic. Helen's knowledge was invaluable! Great training.

Helen is an inspirational woman with a wonderfully friendly demeanor. She has equipped me with new skills and deeper knowledge, boosting my confidence to tackle more challenging subjects. Was truly a honour to have met Helen today and left me in deep thought with how I react and approach providing condolences.

this course was a kind of refresher following on from the ASSIST course i've previously completed