Helen Pettifer Training Ltd Reviews

I really enjoyed this training. The pre-course video was great in knowing what to expect, and really put my mind at ease that there were no role plays. A very good learning & reflective day all round. The content was presented & discussed in a very caring and thoughtful manner. Even though it was a tough subject, it was explained clearly and sensitively. I appreciate all that was covered at the training as I feel it will be beneficial in my work life, and life outside of work.

Interactive and informative, helped with thinking about how others will react to situations instead of just thinking about the work load.

Helen was an excellent trainer and made a very difficult subject very easy to chat about and discuss with my peers. Thank you for your insight Helen.

Great content and delivery from Helen, that provided much food for thought, in terms of how we integrate some of the ideas into our business to further support staff and customers. Thanks so much for a really enjoyable day!

Fantastic course! Helen was brilliant, she made everyone feel comfortable and was very knowledgeable

I arranged this training for my department as they handle vulnerable customers on a daily basis who, in addition to being vulnerable for various reasons, are often also experiencing a loss of gas, electricity or water which brings additional challenges. We have varying degrees across the teams of how we handle these consumers but in general, I would have to say we're quite poor and this is because we haven't given people the tools, knowledge & confidence to be great at this. That's exactly what Helen was able to provide through these sessions - she is clearly an expert in the field and was able to share information in an interactive & engaging way. I saw lots of 'lightbulb moments' happening around the table where people realised how they can put what they learned into practice and I look forward to seeing, hearing and feeling the improvements! I would highly recommend Helen as a trainer and am keen to continue to work together moving forward.

A well structured and thought provoking session. Very interactive which I believe is how you get the most out of it. Helen is clearly very passionate about the subject , which lends itself to a valuable use of time

Really good to get a refresh of what we had learned and it was a delight to have Helen deliver it.

What a fantastic course! Helen was engaging, very professional and encouraged participation from our team which resulted in lived experiences being shared. This helped to shape our understanding of vulnerability and explore different approaches to situations that we might encounter as consumer advocates. Thank you Helen.

Positive course for a negative subject.