Charlotte D, 04 Feb 2026
The course was very interesting and informative. Ben was very helpful and explained things thoroughly. Learning about the baseline level and how this can be affected by certain factors was very interesting. I now feel more prepared and confident to deal with stressful situations involving patients within the workplace. I look forward to putting these skills into action.Response : Hi Charlotte. Thank you for your feedback. I’m glad to hear you found the course interesting and informative, and that Ben’s explanations were helpful. It’s great to know that learning about baseline levels was valuable, and I’m pleased you now feel more confident in responding to escalated situations that may arise. We hope these skills continue to support you in your role.
Steve S, 04 Feb 2026
Good really supportive and had everyone Engaged in the session
Michelle L, 04 Feb 2026
Excellent informative trainer (Scott). Lots of useful content and practical application.
Vicky K, 04 Feb 2026
Really engaging course, interactive and relevant to the course and needs of the home. Most effective and enjoyable session in many yearsResponse : Hi Vicky. Thank you for your feedback. I’m thrilled to hear that you found the course engaging, interactive, and relevant to the needs of the service. It’s great to know it was one of the most effective and enjoyable sessions you’ve had in years.
Everton W, 04 Feb 2026
Enjoy the course and it was helpful
Alisha C, 04 Feb 2026
Course was really helpful and the trainers was vet helpful
Karen S, 04 Feb 2026
Very good course and trainers will come in useful for work if needed