Naomi A, 15 Sep 2025
Liam was a good trainer Not always entirely relevant as we are experiencing high levels of violence. Techniques should reflect this level moreResponse : Hi Naomi. Thank you for your feedback. We’re pleased to hear you found Liam to be a good trainer. We appreciate your comments regarding the relevance of techniques in the context of higher levels of violence To further support staff in managing escalating behaviours, we would recommend attending the RRN Level 3 course (Day 3), which provides more in-depth teaching of physical skills and approaches tailored to higher-risk situations. We hope this will build on the foundation provided in today’s session and further support you in your role.
Misturah K, 13 Aug 2025
I felt the training was very informative, and it had given things for me to add to my practice however at times it felt repetitive and felt like it could’ve have been a shorter day which made my attention span lack at times. Overall it was a good dayResponse : Hi Misturah. Thank you again for your valuable and appreciated feedback. We’re glad you found the training informative and that it provided ideas to support you within your role. We appreciate your note about some parts feeling repetitive; these elements are included intentionally as key points to reinforce learning and understanding. We value this feedback and will continue to use it to support ongoing course development and teaching. The course timings are set in adherence to the RRN training standards, but we will review your comments to see how we can accommodate this point and further support future sessions. Thanks again.
Angela G, 29 Jul 2025
Very repetitive, trainer was good but overall didn’t learn too much apart from ABC form which I found a lot more helpResponse : Thank you, Angela, for sharing your feedback. We value your comments and will explore them further with the associate trainers to see how we can enhance future sessions. Your input is important to us. Thanks again.
Kingsley A, 17 Jul 2025
It was nice having a refresher course on my PBS again.The trainer used a more understanding approach and I have a better understanding on the definition of a behaviour,Arousal model,Gradient of control,DRABC=restraint,Intervention-Primary,secondary,tertiary non restrictive and restrictive.
Chandler K, 24 Jan 2025
Trainer was very helpful and informative and made the session fun
Kelly D, 10 Dec 2024
Amy lovely trainer explained really well
Armando M, 22 Nov 2024
Too much small talk and jokes. It got beyond point long when was no necesary. Practical bit was fun Trainner was good though but didnt feel he was seeing the staff point of view and was here to scold us about how we treated patients. Otherwise very helpfullResponse : Hi Armando. Thank you for taking the time to leave us some feedback. We are sorry to hear that you felt that the trainer could have made it a better learning experience for you. We have shared this feedback with them and, as we teach on the course, will engage in some reflective practice with them.