Candice B, 02 Sep 2025
Really really good. This is the best training i have recieved at Horizon since being here for 2 years. Its really nice to to have someone that actually works in the same area, so he understands our challenges more.
Chloe C, 02 Sep 2025
Scott was a great trainer and so thorough. Very detailed and patient
Shamjma S, 02 Sep 2025
I’ve learnt more from this session than I did the first time I did this course a year ago
Jane K, 02 Sep 2025
Excellent delivery from Ben. Always engaging and knowledgable. Made the session fun but also kept it relatable and informative. Overall great course for any frontline staff member.
Claire P, 02 Sep 2025
Great facilitator Great content and leaning Slightly repetitive on day 2 but understand you need to recap again and some things you may have forgotten. Overall I would recommend. Thanks Ben for making it enjoyable, I've learn so much.
Oluwatoyosi R, 02 Sep 2025
Great course, very interactive. Ben supported with extra tips outside the course and how we can apply PBS to different questions we had.
Francesca W, 02 Sep 2025
Really enjoyed the training. I got to practice the breakaway techniques which were really useful. I will be practicing these at home!!! I don’t think an afternoon break is needed so would be good to be given a group choice ?? Some elements repetitive from the first day but a good recap all the same :) thanks so much Ben!