Anu A, 19 Dec 2025
Really good to have a class with Ben today . Learned how to handle the situation by myself . It's really worth
Leanne H, 19 Dec 2025
This course was fantastic…incredibly engaging and interactive. As Ben said there were many wow moments whereby I was shocked and how simple but effective some things can be to maintain safety. I enjoyed the recap of the level 1 theory and look forward to level 3. I hope to never use these skills but equally hope that the trust maintains our updates as it is clear these skills can be just as important as our usually NHS mandatory training updates. Thank you Ben
Pallavbhai D, 19 Dec 2025
Excellent presentation and human factors learning . Ben is fantastic. Taking care of everyone’s mental and physical wellbeing throughout. The hands on practice and skills demonstration and refinements are excellent and to the point . The most important aspect is repeating of the mantra of not forgetting patient, needs and being human
Jisha S, 19 Dec 2025
Training was absolutely amazing and informative.I was able to develop confidence in providing positive behaviour support for the patients and feel I can confidently work in the ward when I came through situations which I dealt with challenging behaviours.
Adedolapo A, 19 Dec 2025
The course was enlightening and the instructor Ben was great teacher and knowledgeable I learnt a lot of new skills both physically and mentally that has improved my knowledge and capabilities
Natalie A, 19 Dec 2025
Jack was lovely. He was relatable and made the course interesting with his personality and not just monotone. I felt I could relate to the course itself and I could take away some valuable information to use in practice
Aine O, 19 Dec 2025
Jack was great, confident, knowledgable and encouraged us to engage and ask questions.
Sharon W, 19 Dec 2025
Jack was a fantastic facilitator and really engaged the whole group
Jenny B, 19 Dec 2025
Great day , found it useful to apply to lots of different situations , reinforced the good practice I already use in conversations with parents and staff and learnt new skills and techniques to improve the way I handle situations
Athira S, 19 Dec 2025
Was interesting and interactive. I will try to apply these strategies in future. Helped to see the problems in a different view