Isatou S, 18 Dec 2025
Very good and professional trainer I enjoyed and found this course most helpful. Gratitude for today's training , truly enlightening. Thank you
Ben J, 18 Dec 2025
Great course very knowledgeable and provides a lot of insight to how best to act and respond .Response : Hi Ben. Thank you for your feedback. I’m glad to hear that you found the course knowledgeable and that it provided useful insight on how to act and respond. We hope the training will support you in your role.
Charlie J, 18 Dec 2025
Linda was great. Very informative and was happy to cover things that people weren’t sure on and needed reminding. I really enjoyed this year’s refresher course. The video was outdated and wasn’t appropriate for this school setting. The quiz was good but perhaps the questions could have been worded better with a hint as to how many points you can get per question.Response : Hi Charlie. Thank you for your feedback. I’m glad to hear that you found Linda informative and that the refresher course was enjoyable. I also appreciate your comments regarding the video and the quiz, which will be useful to consider in order to further tailor the training to specific settings. We hope that attending the course will support you in your role.
Ronara B, 18 Dec 2025
Learnt more on this course than last time doing PBS training. Trainer really held the learners on the course interest. For what is a potentially a tough and emotional subject to train in...it was really great that we all were able to discuss things regarding the subject matter, plus we were given the opportunity to voice our opinions regarding our practice in the school as a whole. I feel prepared to be able to practice PBS more confidently now.
Anita P, 18 Dec 2025
Linda was excellent. Very clear delivery. A very supportive and encouraging approach. The video in the afternoon session did not seem relevant to the task given.
Ilona M, 18 Dec 2025
Great trainer! I really liked small group, this allowed discussions more open and questions answered.I feel like video could be done more apropriate to us, our setting.
Nicole G, 18 Dec 2025
I think the video was not relevant in future a video pre made showing scenarios at our school would be more useful. The quiz was good fun but could be more clear on points value. Some of the info was repetitive. Linda was lovely and made it fun but professional. The group size of around 12 was much better
Kevin H, 18 Dec 2025
Enjoyable refresher. Thoughts provoked from training include the video shown caused too much discussion on their practice and lost track of how to write a good detailed incident record which was the aim. Might be better if it was a set up incident delivered by our staff team relevant to our service which allows staff to write a report which can be mirrored by one completed by BWT Also at one point staff being trained went on a tangent about individuals students behaviours rather than how we as a service can support. I understand that everyone is anxious after a difficult term or an incident but it took away from the positive practice which does go on here and focused on the negative.Response : Hi Kevin. Thank you for your feedback. I’m glad to hear that you found the refresher enjoyable. I appreciate your comments regarding the video and the incident report exercise, and your suggestions about tailoring examples to your service and keeping discussions focused on positive practice. We will also explore these points with associate trainers for future sessions.