Susan K, 01 Dec 2025
Very understanding and clear. Really enjoyed doing this course. Trainer was very helpful
Ryan M, 01 Dec 2025
Liam was super engaging and made it a walk in the park. The training integrated our daily working experiences and made it easier to navigate challenging experiences moving forward.Response : Thank you for sharing your feedback, Ryan. We’re glad the session was useful and relevant to your role, and we hope it continues to support you in applying these approaches at work.
Charlotte C, 01 Dec 2025
Ben was extremely interactive and used plenty of examples throughout the day to help us understand the course in more depth. He encouraged us to take part in group/team work which was also effective to hear other peers ideas. He used a lot of his own experiences and didn’t just focus on reading off the PowerPoint. Thanks BenResponse : Thank you for your feedback, Charlotte. We’re pleased to hear you found the training interactive and that the use of examples and group activities helped reinforce the learning. We hope that completing the course will further support you within your role.
Sweety J, 01 Dec 2025
Class was so engaging and Ben did really well.I learned a lt how to manage the patients and always ask why before approaching a agitated person that will help me to de escalate the situation.Really pleased with this class and very hopeful that I can use these statergies in my work place.
Judith T, 30 Nov 2025
Very educative and informative.Trainer very engaging and good at delivering his message.Have definitely learned a lot that I will take to my place of work and home /personal life.
Kazeem A, 28 Nov 2025
I learnt new thing especially when it comes to restraining, the techniques compare to my former training on restraining. I love the theory aspect also, I learn more about de-escalating techniques and I really appreciate the trainer, the patience, he really took his time and I really learnt a lot from it.
Kieran M, 28 Nov 2025
This Course has been very helpful it has taught me different ways for me to learn different techniques by removing myself from the situation, I have enjoyed the last 3 days and I have learnt alot and Liam has been a good Trainer
Relebohile T, 28 Nov 2025
Liam made it a very fun abe interactive course. I appreciate that the tactics prioritise not harming service users. Liam ensured that we were confident in what we were doing and was very patient with us.