Kate M, 05 Jan 2026
Great engaging trainer, plenty of information delivered in a fun accessible way. Long course but enjoyable!
Nicholas G, 05 Jan 2026
Extremely useful and effective
Ewelina G, 05 Jan 2026
Very good attitude, good anecdotes. Quite engaging.
Catherine M, 05 Jan 2026
Trainer really approachable, great use of real life examples to put information into context.
Penny O, 05 Jan 2026
Very interesting... Kirstie made it fun and easy to understand .
Merrideth C, 05 Jan 2026
The course was very informative. I particularly found the Arousal model useful in behavioural insights. The booklet was useful to fill in throughout the day.
Helena R, 05 Jan 2026
Really good delivery of course. Engaging. Made me think more about behaviours and the reason why which I will have in mind.
Rebecca B, 05 Jan 2026
Kirsty explained everything really clearly and I enjoyed her stories, which made the training engaging. The part that I will take away will be being less reactive. For example, a student kicking over a chair I will check in and ask if they're okay first to prevent escalation - as this is what I'd do for a colleague
Dorota N, 05 Jan 2026
Very interactive, lots of examples from real life or case studies. Very approachable trainer.
Lucy K, 05 Jan 2026
Kirsty was fantastic, she explained everything clearly and in an engaging way. I found it really helpful that trainers have had real world experience and can further explain ideas with anecdotes and examples. This was really helpful, especially when we asked about certain specifics. Thank you!