Carys M, 10 Mar 2026
Ben was very interactive and kept my attention the full time. The related stories helped to put the course into mind of real life situations. I liked how it was half theory and half physical, breaks up the day more. For future I would recommend more patient stories maybe?
Chloe H, 10 Mar 2026
I enjoyed the day. I was actually nervous coming into this session due to the physical restraints however I now feel confident and Ben made you feel comfortable and showed you multiple times how to practice each skill, if you struggled he would helped you practice again. It found it also useful to go over what was taught on level 1. Thank you!
Chelsea H, 10 Mar 2026
First part was repetitive of day 1 which was useful for me as I had done day 1 over 7 months ago but if it was closer like my day 3 it may be abit repetitive however all the information given was extremely useful and the skill session at the end was helpful!
Michelle B, 10 Mar 2026
Lots of really good evidence based techniques and information learnt and practiced. Makes you think about your own practice at work and at home. Thought Ben was engaging and passionate and a great trainer.
David W, 10 Mar 2026
Great delivery of information. Attention from everyone clearly present. Demonstration of breakaway techniques completed in a safe manner, ensuring everyone understood, taking time out to reassure people.
Niamh B, 10 Mar 2026
Part 2 was much better than part 1 as it was split up into morning of theory and afternoon of practical so went really quick! Only thing I would say to improve is to offer examples of our real life patient scenarios such as NG placement for feeding de-escalation. For example, asking “what’s wrong” wouldn’t help with this as we would know what has escalated them. I would appreciate some further guidance on verbal deescalation
maisi m, 10 Mar 2026
georgie and liam were both brilliant and very informative
Zowie M, 09 Mar 2026
Great course , enjoyed itResponse : Thank you, Zowie. We appreciate your feedback and are pleased to hear you enjoyed the course.
Zanyar K, 09 Mar 2026
I believe this the first time I enjoyed attending a training day as the trainer was absolutely funny and professional
Jillian D, 09 Mar 2026
Good learning great teacher let a lot to take back to the ward and implement if needed