Showing 101–110 of 24,095 reviews (5 star)
Extremely good course with lots of knowledge to take away. Instructer was very informative Really enjoyed today
The most I liked was the breakaway techniques. I think we can even use it in our daily life whenever we are in a situation. Ben explained and taught us in a very simple way. Much interactive session. Hope I get to learn more from Day 3.
The class was helpful as I was able to learn all the skills that was taught and able to practice effectively. I gained a lot of insight on understanding behaviour of concern and how to communicate properly.
Excellent course, with the increase of children in the ward struggling with mental health always been worried about saying the wrong thing and how I can help them. This course has been so good at knowing how to communicate with them and help them deescalate and I now feel I have the confidence to give the best care to these patients. Ben the trainer was excellent and made learning fun.
Response: Thank you, Jennifer. We really appreciate your thoughtful feedback and are delighted to hear the course helped build your confidence in communicating with and supporting children experiencing distress. It’s great to know the learning around de-escalation will support your practice, and that Ben’s engaging approach made the training both valuable and enjoyable.
Very informative and useful for our clinical practice in community dental service. Really useful to have the arousal model diagram to understand baseline, triggers and de-escalation practices. Jack was very engaging and knowledgeable. I would recommend this training to a colleague in similar settings to myself.
Response: Thank you, Alice. We really appreciate your thoughtful feedback and recommendation. It’s great to hear the course was relevant to your clinical practice within community dental services, and that the arousal model supported your understanding of baseline, triggers and de-escalation. We’re also pleased Jack’s engaging and knowledgeable delivery contributed to such a valuable learning experience.
Engaging course, instructor Jack did a great job to apply the training to a group of very varying care settings.
Jack presented an interesting course and was interactive with all the trainees. He made a point of remembering our names!
Explained about the behaviours of patients and people in general, how to de escalate and recognise cues