Olivia C, 23 Jan 2026
Trainer engages with course Easy to understand
Angela C, 23 Jan 2026
Ben was informative and engaging, and I took so much from the course that I will take in to my life outside of work as well as work life.
Silpa V, 23 Jan 2026
Session was interesting and very good.I hope I can apply everything what I learned today in my practice
Limisha P, 23 Jan 2026
Excellent session, I will try to adapt it my clinical area.
Jordan W, 23 Jan 2026
Ben was very engaging and interactive and made the learning from this course easy. The content was invaluable in helping me to understand behaviours of concern and methods to change the behaviour and deescalate situations which I will apply in practice
Jeena J, 23 Jan 2026
Positive Behavioural Support has been used really effectively, focusing on understanding the reasons behind behaviour rather than just responding to it. This approach has helped create a calmer, more supportive environment.
Rachel H, 23 Jan 2026
Ben was really engaging and made the session enjoyable. It was interesting to have an in depth breakdown into what can influence behaviour and what causes escalation. It was very useful to learn different strategies to help de-escalate the situation. Thank you very muchResponse : Hi Rachel. Thank you for your feedback. I’m glad to hear that you found Ben engaging and the session enjoyable. It’s great that the breakdown of factors influencing behaviour and the strategies for de-escalation were useful to you.
Caitlin D, 23 Jan 2026
Ben was Amazing! Very informative interactive and learnt better as engaged well with the class and put the behaviours into practice.
Emma S, 23 Jan 2026
Really enjoyed. Will try to embed PBS plans into practice for my team Kirstie brilliant and engaging.