Showing 11–20 of 24,452 reviews (5 star)
Ben was so lovely and very well educated. I learnt a lot about the way people of all abilities think. It was really helpful when Ben gave examples. Ben kept the session engaging which I found amazing and kept it from being boring and me not paying attention.
Engaging trainer, I have learnt a lot of new knowledge I will use within my role.
Very information and definitely freshened up my knowledge
It was beautiful
Response: Thank you, Carol—what a lovely way to describe your experience! We’re so pleased you enjoyed your time with us. Your kind words have brought a smile to our team!
Course was engaging and informative, Ben is an excellent trainer- keeps everyone engaged, teaches the techniques well, and is extremely knowledgable.
A really great course delivered by a highly competent trainer Ben. More than just learning the techniques. Lots of theory and reflection around proactive strategies. I really enjoyed the day.
I would highly recommend this behaviour training. It provided a comprehensive understanding of how to recognise early indicators of escalating behaviour, identify potential triggers, and implement appropriate proactive strategies to de-escalate situations before physical intervention becomes necessary. The training was informative, practical, and delivered to an exceptionally high standard. The trainers demonstrated a wealth of knowledge, professionalism, and a clear commitment to ensuring that all participants developed the skills and confidence required to manage challenging situations safely, effectively, and with dignity. What particularly stood out was the trainers’ willingness to go above and beyond what was expected of them. Their dedication, patience, and commitment to ensuring that everyone fully understood the principles and practices covered were evident throughout. They demonstrated genuine passion for their work and a clear understanding of the importance of prevention, early intervention, and the use of the least restrictive approaches wherever possible. Their professionalism and dedication made a significant contribution to the overall quality of the training. It was evident that their priority was not simply to deliver the course, but to ensure that participants left with valuable knowledge and practical skills that could be applied confidently in real-world situations. A truly outstanding training experience, delivered with exceptional commitment, professionalism, and dedication. The trainers went above and beyond expectations, and their efforts are a credit to their profession. My sincere thanks and appreciation for the quality of the training and the genuine commitment they demonstrated throughout. I have been teaching 26 years and this has been by far the best training experience I have had. I wasn’t looking forward to it at all. A round trip of 68 miles per day to be disappointed. This was not the case, I was ‘hooked’! I am actually sorry it has come to an end. These trainers are a credit to the company! Thank You Liam and Ben 😊
Response: Thank you, Alison, for such a thoughtful and generous review! To hear that this stood out across your 26 years in teaching is an incredible compliment. We’re especially delighted that a course you initially felt hesitant about became one you were sorry to finish. Liam and Ben will be absolutely thrilled to read your words. They put so much care into helping people understand the thinking behind the approaches and feel ready to apply their learning with compassion and confidence. Having that effort recognised means a great deal. Thank you for making the journey each day and for recommending us so warmly. We’d love to welcome you back! 😊