Showing 1–10 of 1,187 reviews (4 star)
The course was well explained with a lot of study and reasoning you will get better at it practicing at your place of work.
Worthwhile course for staff working with customers who present concerning behaviour
Trainer was great. Just need to remember breaks as lot of Information to take in
The overall course was good with elements which can be adapted to support working with children and families. Chantelle was approachable, knowledgeable and creative in adapting the model to the context that we work
Really good course trainer was excellent but some theory was quite repetitive
The slides were a little boring to sit through at the start, I would’ve preferred if this was a bit more engaging for example with discussions or something for more active listening. The children’s home aspects also weren’t relevant to us but all of the practical aspects were really helpful.
Response: Thank you, Claire. We really appreciate your open and constructive feedback. We’re pleased to hear you found the practical elements helpful, and we value your comments regarding engagement and the relevance of some of the course content. We’ll take this feedback forward as part of our ongoing review of course delivery and learner experience.
This course has been good and I have learned a lot which I will apply in my work going forward
Very informative, sometimes a little repetitive. Discussion around applying this more in practice might be useful. It will be great to feed this course back to my team