Showing 1–10 of 1,174 reviews (4 star)
I did not feel that the morning session added much to level 1. I felt it could have been condensed into an 45/60 minute summary rather than the whole morning. However, the afternoon session was useful and informative. Ben was really forthcoming with answering questions and queries, and providing additional information. He was also respectful of people’s different physical needs and emotional/psychological triggers where relevant.
Good content, not always applicable to our type of service and needs, however think level 2 will be, as the how to de-escalate a situation, how to respond to cues will be helpful.
Found the afternoon excellent, morning was a bit lengthy and repeated a lot of info from level 1 which I did recently
Response: Thank you, Rachael. We appreciate your feedback and are pleased to hear you found the afternoon session so valuable. We also appreciate your comments regarding the morning content and will take this feedback into consideration as part of our ongoing review of the learning experience.
Good pace and information but a long day for people used to moving
The training was very good and interesting. The atmosphere was great aswell .
I enjoyed the course learned a lot. How to safely restrained the patient that is showing challenging behaviour.
Very enjoyable course. Learnt a lot. Good to also have the skills for life away from work. Not for me personally but would be good for Domestic Violence victims.only suggestion is an ice breaker a little later in the session once we have relaxed & got to know fellow participants a bit it would have been more comfortable then.
Excellent session Minor miscommunication on the first day but trainer was professional and kept the momentum with the class