James H, 18 Sep 2025
Really enjoyed the course, both trainers were open to conversation, patient and engaging. Maybe staff personal safety should be added or taught at a different time.
Kerry S, 18 Sep 2025
Enjoyed the course, was very informative throughout, delivered in a professional way. The trainers and the group was very engaging which made it enjoyable too. No reflection of the trainers but the bite release not sure how effective this would be.
Hollie H, 15 Sep 2025
Very informative and easy to understand
Linus A, 11 Sep 2025
The trainer was quite good and very kind in delivery his course.
Maggie M, 10 Sep 2025
It has been useful to remind myself of why people get angry I think I can take some of the ideas into work - for example using a hook to distract Some of the ideas of take extra time don’t always work in A&E Not sure it can be used when there is 12 angry people asking the same thing however looking at why they are angry there maybe something I can do to begin to deescalate something Trainer Ben was engaging and I will be back for day 2
Vicki H, 08 Sep 2025
Restraint roulette was a fun realistic way to practice the techniquesResponse : Hi Vicki. We appreciate your feedback. While the exercise is not Restraint Roulette, it is a practical activity focused on developing self-protection and breakaway skills. We are pleased it was realistic and helpful for practicing the techniques. Thanks again, and we are glad to hear you enjoyed the training.
Luzuko M, 08 Sep 2025
Lovely trainer. Good and very helpful
Cathy A, 05 Sep 2025
Ben was an excellent trainer the course content was good - think the day may have been a little too long in duration
Lee S, 02 Sep 2025
God pace, good knowledge. By trainer who understood our environment