Exbias M, 03 Sep 2025
Jack has been brilliant, explain everything very kind and patient.I have learnt a lot and enjoyed the course
Andrea Y, 03 Sep 2025
Jack Lucas-Knight was a great facilitator. He was very enthusiastic and engaging. He was able to give excellent examples and it was evident that he knew his topic. A most enjoyable course and I will be recommending that all my team attend this course as it was very useful. Thanks Jack
Emma F, 03 Sep 2025
It was a really good course with very knowledgeable trainers. Both trainers made the learning fun and worked really well as a team. It is refreshing to have trainers who have both knowledge and experience of our customers and can relate to your work environment. I'd say this was the best course I've been on with skills I can implement. I feel if I have further questions or need further support, I can always ask both Kelly and Craig
Joy C, 02 Sep 2025
Jack was very good and coincise. I liked that he tried to remember everyone’s name which made it feel more personal rather than force to be there and explain stuff to us. He had a very good approach and very good at explaining stuff. Would definitely be attending again
Precious A, 02 Sep 2025
It was such an educative session and I enjoyed and learnt a lot