Shaun C, 03 Feb 2026
Good refresher course. Excellent content and delivery.
Scott B, 03 Feb 2026
Kirstie is always welcoming and her knowledge is outstanding. She gives you the confidence to adapt and improve your practice whilst learning from others in the group.
shaheed a, 03 Feb 2026
The PBS refresher training was well structured, engaging, and relevant to current practice. The trainers were knowledgeable, approachable, and explained concepts clearly, using practical examples that linked well to real-life scenarios. The session reinforced key PBS principles and enhanced confidence in applying them effectively when supporting individuals. Overall, a very valuable refresher that met expectations and supported best practice.Response : Hi Shaheed. Thank you for your feedback. I’m glad to hear that you found the refresher well-structured, engaging, and relevant to current practice. It’s great to know that the Kirstie's knowledge, clarity, and practical examples reinforced key PBS principles and enhanced confidence in applying them effectively.
Nicki A, 03 Feb 2026
Kirstie was very welcoming and filled us in with all the changes. It was very useful to go over techniques and have clarification.
Rounak P, 03 Feb 2026
Kirstie was brilliant as always, re-trained all of us with gentle guidance and expertise. It was absolutely amazing to hear all the varied experiences that I’ll take away and use.
Simone H, 03 Feb 2026
This was a great opportunity to spend the day with associate trainers and sharing best practice with each other. A few ideas for me to take away and use in my delivery of training.
John C, 03 Feb 2026
Good refresher course for the trainers with some useful ideas for making the delivery of the courses more interactive and better learning experiences.
Kelly S, 03 Feb 2026
It has been really good to get together and practice our skills to ensure that we are delivering the course correctly. I also liked sharing practice and being with other associates. Liam was not present which is why I have not scored him, Kirstie did a great job on her own and was our original tutor.
Hayley W, 03 Feb 2026
Very good, very informative and great experience
Mick S, 03 Feb 2026
Jamie was very engaging throughout and kept it informative.