Danielle D, 07 Jan 2026
Excellent instructor. Liam was engaging, informative and kept us on track for the full day. Information & skills taught were relevant and easy to follow.
Mel C, 07 Jan 2026
Really enjoyed course Instructor was informative, approachable and made the course funResponse : Hi Mel. Thank you for your feedback. I’m glad to hear that you enjoyed the course and found Liam approachable and clear in his delivery. We hope that attending the course will further support you in your role.
Joy C, 07 Jan 2026
Liam was very good and i enjoyed all the techniques that he taught us. They were easily learnt and can be implemented in practice. Also easy to remember so i can show my colleagues. I would recommend to anyone. And thanks to Liam for coming out on his birthday
Lucy F, 07 Jan 2026
Ben excellent. He made the team feel safe and comfortable. He explained things really well and I feel confident to use break away tactics if needed
Christina H, 07 Jan 2026
Absolutely fabulously presented, easily understood and brilliant interactive session. Looking forward to the refresher!
Amanda F, 07 Jan 2026
Excellent facilitator. Ideal group size encouraged safe interaction and time to talk. Aimed at the right level, encouraging careful communication and de escalationResponse : Hi Amanda. Thank you for your feedback. I’m glad to hear that you found the facilitation effective and that the group size supported interaction and discussion. It’s also good to hear that the level of the session supported careful communication and de-escalation. We hope that attending the course will further support you in your role.
Meagan P, 07 Jan 2026
Ben was great, very interactive and informative session.
Karen N, 07 Jan 2026
Really enjoyed the day. The trainer was excellent and kept everyone engaged.