Iram B, 13 Mar 2026
Informative and learnt a lot. Learnt about the arousal model which was very interesting. The session was very interactive which I liked. Also enjoyed the group tasks. Ben was great!
Ellie G, 13 Mar 2026
I really enjoyed learning about the setting events that could cause someone to escalate from their baseline. In turn then learning about the deescalation techniques that can be used to bring someone back to their baseline. This will really help me in practice.
Rihana H, 13 Mar 2026
Fabulous course learned so much the tutor Ben was very good
Freddy V, 13 Mar 2026
The class were interactive. Nice good examples given along the way. Trainer exhibited good understanding of the course content.Response : Thank you, Freddy. We appreciate your feedback and are pleased to hear the session was interactive and supported your understanding of the content.
Rebecca B, 13 Mar 2026
Engaging presenter and explained things well. Good group tasks which related to our area of practice. Thank you !Response : Thank you, Rebecca. We appreciate your feedback and are pleased to hear the trainer’s delivery was clear and engaging, and that the group tasks felt relevant to your area of practice.
DAVID D, 13 Mar 2026
Well facilitated appropriate course to my professional needs , delivered in an engaging and interesting manner.