Excellent course and so glad to be given the oppurtunity to take part. Steve was excellent at teaching and using own personal experiences to express the reality of what we are to deal with. Steve was excellent at keeping us all focused and in tune during what could of been a long two days. I am now looking into further courses i.e the assist course. Thankyou Steve
Steve was remarkably patient and easy to communicate with. He delivered the course in away everyone was able to understand, but also comfortable to raise their hand if they was not sure about anything. He made me feel at ease as I am someone who struggles with confidence when out of my comfort zone. The role plays were a part that I was going to struggle with, but they were fine and I managed well due to the fact that I didn't feel I was singled out in front of everyone and put on the spot. Thoroughly enjoyed the 2 day course and learnt a lot.
Loved it. I would do it all over again tomorrow if I could. But moving forward now I know on how and the right was to help someone through a difficult time. Especially with my line of work being in construction. Thank you for a fantastic course and understanding