Mental Health First Aid Wales reviews

4.9 (6,565 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Very generic, I was shocked that drink and drug abuse wasn’t higher up in importance bearing in mind we are a very working class male dominated steel works. To touch on this for only the last 20 minutes on the second day, I thought was shocking. Not much thinking outside of the box from the instructor, two days of just reading from the book. If you had a difference of opinion on how to deal with mental health issues they weren’t took into consideration, this was obvious on my course withing the first few minutes when someone gave a personal story that they had to deal with and because it wasn’t the way the course said it should, the lady was talked down to in my personal opinion. The course for me came across as very my way or the highway.

David G · 22 Aug 2024
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I expected something more in depth and comprehensive, the tutors were wonderful, accommodating, friendly and supportive

Charlie N · 27 Jan 2022
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Response: Hi Charlie, Thank you for your feedback. We really appreciate all comments and MHFA Wales will gain sight of your feedback too. It was great to 'meet you'.