Mental Health First Aid Wales reviews

4.9 (6,632 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

Generated from recent reviews; may not reflect every review

Showing 1–10 of 6,037 reviews (5 star)

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“

Steve was absolutely brilliant, his passion for mental health and delivering the course was so influential. His book recommendations actually urged me to order The Chimp Paradox - Mind Management- as a 31 year old who has embarrassingly only ever read 1 full book in his lifetime I would say his influence on myself has changed my perception. This course came at a time for me where not only was it for me to help others but has given me a clearer direction for managing my own mental health too - Thank you again Steve, all the very best in the future. Jake

Jake n · 12 Oct 2026
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“

Claire was brilliant! Some difficult subjects but Claire presented this in a way that put everyone at ease with some great examples and loads of more resources we can look at.

Eleri R · 09 Oct 2026
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“

This course was very informative and gave me the confidence to support vulnerable people who may need help

Hayley K · 09 Oct 2026
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“

Thoroughly enjoyed the training and learnt so much

Donna E · 09 Oct 2026
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“

Helen was absolutely fantastic and her knowledge on the topic was genuinely fascinating. I thoroughly appreciate her gentle nature, her ability to explain materials in a way we all understood, and her lightheartedness really made what could have been a very heavy session, bearable.

Sarah I · 09 Oct 2026
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“

Thoroughly enjoyed the two day course. I learned so much and gained a lot of confidence in myself and the way I will handle any crisis situation in the future. I particularly enjoyed how in depth the MH / MI conversations went and felt comfortable to ask questions at any time. Being dyslexic, I often feel nervous going into training but Helen made me feel comfortable from the beginning. Thank you Helen

Julia C · 09 Oct 2026
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“

Helen was fantastic. She made us feel safe to share ideas, tboughts and worries. She gave great advice and kept us all engaged throughout

Sarah S · 09 Oct 2026
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“

Really informative course Helen was honest and spoke calmly and clearly and I feel confident delivering mental health first aid

Clare F · 09 Oct 2026
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“

Really enjoy the engaging and tone of the session it's informative Helen was very knowledge and came across as a reassurance and supportive train which I how I will now be come.

Rebecca E · 09 Oct 2026
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“

Oh my goodness!! I had the pleasure of being taught by the lovely Helen for the last 2 days and I can’t thank her enough. Her experiences really did open up my eyes to other perspectives of mental illnesses other than my own. I felt confident and comfortable enough with Helen to share these experiences and I could clearly see, that she listened and really loves her job. Of course the whole course was fantastic and I’ve learned so much more now and I feel ready to apply it to my work and life as a whole. But, I can’t imagine these two days being just as impactful with anyone else other than Helen. She deserves the world. Thank you to Itec and especially to Helen.

Maisie W · 09 Oct 2026
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