Sarah P, 22 Oct 2025
Very informative and delivery on discussions and information was very well said and put together. A lot of information to listen to over 2 days
Buddug R, 14 Oct 2025
Er pa mor drwm fedr rhai o'r pynciau sy'n codi yn ystod y cwrs fod, teimlaf ei fod wedi'i hwyluso'n ofalus a gofalgar iawn. Yn o gystal teimlaf bod y dull o gymhwyso'r wybodaeth i sefyllfaoedd go iawn yn andros o ddefnyddiol ac yn ffordd dda o godi hyder rhywun i allu gwneud hynny mewn bywyd go iawn.
Diane B, 14 Oct 2025
Enjoyed the session and have learnt a lot from it
Ross L, 13 Oct 2025
better than most webinars and online courses, many thanks
Rachel J, 13 Oct 2025
I think the course covered a lot of ground. Personally I find online course like this more stressful that F2F as I think discussion is more limited and therefore found the scenarios more difficult to engage with. I think there could be a bit more about PACE in the communication sections as I think this is a useful way to think about listening with empathy and without judgement
Adam B, 13 Oct 2025
I really enjoyed the course. I like how its more interactive than other courses that includes completing modules in my own time, researching, and the sessions on the webinar. I think the content is great, although it kind of skims the surface in the short time we get to do the course, however the book is a really helpful resource that I will use again and again. I think I will use the ALGEE system a lot and maybe able to use it as a structure for other elements of how I engage with the young people in my service. Good course, thankyou
Clare K, 02 Oct 2025
It was a brilliant course, thank you. My only slight negative would be that people were often not on mute during group exercises or whole group discussions. Rather than using a function (such as hand up on Teams) the course relied on people unmuting themselves to talk or just being unmuted all the time, and this left quite a few people unable to get a word in! I would have preferred people requesting to speak but I understand that might have made the course longer.
John M, 30 Sep 2025
Well presented and led by the presenter
David J, 27 Sep 2025
I found the course interesting and it gave the relevant information required to allow myself to support our students in my workplace. I found the communication with Mrs Kelly Foulkes -Williams was excellent. Clear communication and this was filtered through to the learners I felt that we all communicated well. I enjoyed the group exercise. I found fom a personal point of view I was able to fully engage in the course. Mrs Williams was very knowledgeable on the subject of First aid and mental health. We were able to given time to give our answers or opinions on the topics discussed. Mrs Williams was always aware of time and we had breaks during the course. I really enjoyed the course and feel I have more knowledgeable of First aid mental Health
Kirsty R, 25 Sep 2025
The webinars are by far the most valuable part of the training. Steve was fantastic. He really clearly and directly discusses pretty difficult content and he encourages discussion in a very natural way. I can't recommend him highly enough. I think the online modules are fine - they ensure the participants understand the basics. The online access to the manual is very clunky and basically forces you to pay extra for a hardcopy just to be able to access the content more easily.