Mental Health First Aid Wales reviews

4.9 (6,552 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Showing 1–10 of 46 reviews (3 star)

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I found the course content was framed in a problematic way, and was also very out-dated.

Ali H · 28 Jul 2026
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More courses should be available, demand is exceeding availability

Ruth M · 25 Mar 2026
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Response: Yes, we agree Ruth. We would like to see more trainers available to deliver the training. We will feed this back to hopefully secure more funding in the future.

It was at times a challenging course for me personally but I am glad I stuck with it. Sam was a good and empathetic trainer.

Iain B · 21 Jul 2025
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Si was brilliant and so open which helped others including myself to feel I also could be open and honest. Great group on this course too. Have already told people it's well worth going on. Thanks Si and team

Catherine P · 09 Apr 2025
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The course itself was good, however we didn't have much notice to complete the pre-course work and accessing the info on the learner hub was very confusing.

Mary B · 17 Feb 2025
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Slight distraction at course start due to rooms, numbers etc.

Mark H · 30 Nov 2023
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Probably being a bit harsh in my ratings, but I guess what I was really looking for was more information on earlier detection and support, as opposed to being confronted with an extreme scenario - but that's based on my expectations.

Kevin B · 01 Nov 2023
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I found the course content good, I liked the videos and hearing from people who are living recovered lives, I would have preferred for the tutor to be more involved in the learning rather than us just looking at powerpoint / discussing in our own breakout rooms.

Sarah P · 04 Aug 2023
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- Instructor seemed flustered and kept repeating that she is not necessarily an expert in the subjects covered, which made me feel unsure; however she was very friendly, invited questions and we had a comfortable, informal atmosphere - video content of the course was excellent, loved the example scenes and how the actors were very believable - "nuggets" film was great to understand substance abuse pitfalls - exercises were okay, but repetitive and generic: phrases like listen unjudgmentally kept being repeated, with no real direction how to phrase questions or comments in concrete situations (e.g. ALGEE discussions were repetitive as well, i.e. "find a safe, quiet, private space for the discussion" which is important but non-specific) - lacked the element of role play: in any given scenario, the young person in question could react in a variety of different ways: as a group, it would have been helpful to act out that scenario in person with different prompts --> this would lead to greater level of confidence in applying the content - repetition: the slides used by the presenter largely repeated what we learned on the course, which was tiring and time-consuming

Anon. · 13 Jul 2023
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It was very educational, but personally due to my issues with attention span I found the repeated back and forth between videos, scenarios and group work to be quite hard to keep track of.

Samuel S · 07 Jul 2023
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