Anita B, 18 May 2026
Very helpful And was good to practise again Fab refresh etc Very good
Sylwia K, 18 May 2026
Very engaging including group work. Not just reading of slides.
Tania H, 18 May 2026
Very interesting course. I have learned about positive behaviour in more depth in which I can use this in practice. However the information is quite repetitive.
Maryam I, 18 May 2026
Ben was very engaging throughout- the course has told me to always ask why and to better word my responses, as well as to always be optimistic of finding red car opportunities.
Rebecca B, 18 May 2026
Ben was really interactive & relatable, making me think & reflect on my own practice & how I will change how I approach situations going forward
Adeola A, 18 May 2026
Really enjoyed the session. Was very engaging and informative about understanding behaviour of concerns. Thank you
Megan L, 18 May 2026
Excellent course! Learned a lot on how to manage challenging behaviour and the different strategies to approach them. Ben was amazing and had the whole group engaged throughout :)Response : Thank you, Megan. We appreciate your feedback and are pleased to hear the course supported your understanding of different approaches and strategies, and that Ben’s delivery kept the group engaged throughout the session.
Amy H, 18 May 2026
Great content, will use it at home too!
Jessica J, 18 May 2026
The course today was really engaging and enjoyable. Ben delivered a great session and kept us all engaged. I have learnt techniques and skills that I can take back to my department and implement into my practice which will benefit my patients and families and hopefully better their experience and care delivery. Thanks Ben!
Meethu J, 18 May 2026
This session helped a lot in understanding different human behaviour and how it can be triggered and how it can be de escalated to the baseline. Session was knowledgeable and understanding. The trainer Ben was also very interactive.