Elaine H, 07 Sep 2020
The course was very good, I had completed a lot of this type of training before but this was good to refresh and really reflect on the customers I'm working with currently.
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Louise N, 07 Sep 2020
Excellent training really engaging even though it was online. It was a bit hard on the eyes staring at the screen for hours.
Rebekah M, 07 Sep 2020
Worked well virtually, was a knowledgable trainer who understood the needs of different customer groups and PBS
Angela M, 07 Sep 2020
Training was amazing
like to go onto level 2
Kimberley S, 07 Sep 2020
I have already done PBS training but still really enjoyed the training. The trainer was fantastic at keeping us engaged and interested.
Christina H, 07 Sep 2020
Very knowledgeable trainer, very engaging content. Made us feel comfortable with a new way of learning!
David T, 07 Sep 2020
For the first time I think Ben coped well with the issues with Technology
Sarah B, 04 Sep 2020
Ashley made this course very interesting. She made the subject easy to understand, and fun! Would definitely recommend this course as how it has been taught has been brilliant. 5 stars
Artemio A, 03 Sep 2020
Lovely trainer. Well trained. Very helpful.
Stacey c, 03 Sep 2020
amazing course and wonderfully delivered. It really makes you think and reflect on the way you interact with others and helps understand why a person can react they way they do