I thought the trainer John was brilliant, extremely engaging and knowledgeable. I missed the refer so had to do the three day course, it’s been about 5 years since I’ve completed the 3 day- I must say I think the training has come a long way and has come on leaps and bounds. Many of the new staff on the course said they felt the training they’ve had is the best of any job they’ve had

Response : Thank you for your feedback, Steven – it’s really appreciated! I’m really pleased to hear you found the training engaging and informative, and that you’ve seen how much it has developed over time. It’s also great to hear such positive comments from new staff. I’ll be sure to pass your kind feedback on.

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Klara B, 26 Mar 2026

Very helpful, very clear and inclusive.

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Sarah A, 26 Mar 2026

Liam covered the session last minute and was excellent ! (Once he had his coffee he was even better !) really informative and enjoyable . Look forward to the second session

Response : Thank you for your feedback, Sarah – it’s really appreciated! I’m glad you found the session informative and enjoyable. I’ll be sure to pass your kind comments on to Liam. We look forward to seeing you at the second session.

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Kereene H, 26 Mar 2026

Learnt a lot. Very interesting

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