Happy Reviews

Good Course! I have took some helpful notes away and the book has some helpful points and advice.

Relevant and useful role plays that helped to show the reality of dealing with workplace conversations. Paul asked for and listened to everyone's opinions/experiences, making sure all felt their voices were heard and their concerns weren't uncommon.

Really useful and interesting

Generally useful course. Learnt new functions and excel techniques that I hope to apply in my work. Course pace slower that I would preferred but that was due to other students who needed to catch up, so course pace was determined by slowest user. Training material is good as it allows us to refer back to it. Also we didnt get through all the material I would have liked.

Great trainer. Lots of food for thought and practical tools to improve time management at work. Great venue

Felt in a more negative space today. Find them more we are exposed to best practice the sadder it is to be led by our current senior leadership tram who do not display these behaviours.

Manual has not given Laptop was not ready at the beginning of the course

Great and quirky venue

I felt the training was good but found some elements problematic. I think the absence of examining power dynamics, intersectionality etc did impact the usefulness of the course. It seemed that thencourse had a heavy female attendance with difficult men or difficult people in power. This course, whilst offering some good techniques, seems to focus more de-escalation which is good in some but not all contexts. Sometimes escalation is important, e.g. People with managers who are racist or sexist should be reported and should not be expected to out the onus on them to resolve the issue. I think intersectional approaches are important for this.

useful day