Jeremy N, 11 Jul 2019
London
Informative and caused me to review my approach and practice, and to resurrect previous knowledge and experience.
Steve C, 10 Jul 2019
A useful course Thought provoking and will look to implement changes
Henry R, 10 Jul 2019
London
Good again, covered some of the same topics as last time
Karen F, 10 Jul 2019
London
Training was excellent as usual, can’t fault it and will be good to apply the positive techniques in the office. It’s given me confidence that I can have those difficult discussions with staff!
Brad C, 10 Jul 2019
London
Really enjoyable day, didn't answer all specific requirements I was hoping for but definitely gave me enough to go away and implement changes which should address some issues.
Diana M, 10 Jul 2019
I think there is a big divide between managers leading ops/cht teams vs more creative-type teams that have less strictly/precisely defined objectives. Tailoring course towards the two a bit differently may help it be more relevant
Shani R, 09 Jul 2019
I thought this was a very helpful course that gave me some real actions not vague things that I'll forget next week. Nicki was very positive and gave great feedback on issues. Good interaction with everyone in the room. I liked that there was hardly any PowerPoint.
Cathy A, 09 Jul 2019
Very good course and thought provoking content. Was geared more towards companies with resources to spare rather than charities with high regulation and very limited resources. Although this means I will need to think more and be more creative in pushing against ideas and challenges! Thank you 😊
Ben W, 09 Jul 2019
A really engaging and fun course with a brilliant, enthusiastic and knowledgeable facilitator.