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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

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Mia T, 14 Jan 2026

Kirstie was amazing, found the course very helpful. Everyone was involved and had a great training day.

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Kruti P, 14 Jan 2026

This training will be useful as I work with patients with brain injuries, stroke, dementia and mental health conditions in community and sometimes we we walk into situations which we were unable to predict and hence it will be very useful
Response : Hi Kruti. Thank you for your feedback. I’m glad to hear that you found the training relevant to your work in the community and applicable to a range of people supported. We hope the session provides ongoing support for your role.

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Laura J, 14 Jan 2026

The trainer has brilliant in all stages of the training. Thank you. This training will enhance my behavioural management and break away from.

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Naicy T, 14 Jan 2026

It was very good learned new technique.learned a lot.thank yoi

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ISRAEL O, 14 Jan 2026

Great experience and excellent learning experience.

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Asma B, 13 Jan 2026

Very helpful and informative practical side good too

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Gillian T, 13 Jan 2026

Ben was a great instructor, who was knowledgeable and informative. He comfortably answered any queries our group had along the way. I really enjoyed it and gained some invaluable knowledge and skills I could use in my practice. Thanks

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Jacinta N, 13 Jan 2026

The course is very interactive and educative.really enjoyed it.

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Emma B, 13 Jan 2026

The course was such a good refresher of level 1 pbs training and then very informative for level 2 training. It was interesting to learn about non restrictive strategies to deal with challenging behaviour. Ben is so approachable and makes things really easy to understand using analogies and down to earth ward level examples. The practical showed us really good techniques of how to protect ourselves and others in a safe way. I hope I don’t need to use them! But if I do I now feel equipped to do so.
Response : Hi Emma. Thank you for your feedback. I’m glad to hear that you found the refresher of Level 1 and the Level 2 content informative, particularly around non-restrictive strategies. It’s also good to hear that Ben’s approachable style and use of practical examples supported understanding. We hope the session provides ongoing support for your role.

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Trang L, 13 Jan 2026

I feel much more confident after the course about all the break away technique. I look forward to applying them in my work if needed.

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