RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,885 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

Generated from recent reviews; may not reflect every review

Showing 31–40 of 5,659 reviews (5 star)

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Very good

Joshua O · 20 Oct 2026
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The PBS training was very informative and beneficial. It improved my understanding of Positive Behaviour Support, including how to manage challenging behaviour, de-escalate situations, and maintain the safety and dignity of patients and staff. The training was well delivered, practical, and relevant to my role in hospital security.Thank you Barry for the great job.

Nkem O · 20 Oct 2026
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Everything has been completed perfectly. The way Barry teaches is truly remarkable. His method of explaining is very clear, professional, and easy to understand. I really appreciate his effort, knowledge, and supportive teaching style. It was a great learning Barry is a remarkable trainer - very knowledgeable, patient and professional.

Ali J · 20 Oct 2026
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Response: Thank you, Ali, for such a generous review! Barry will be so pleased to know his care and effort made a difference to your learning. Giving people the time and support to feel confident is something we really value, and your appreciation will mean a great deal to him!

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A very informative course, good work book and materials. Good training environment and very well presented by Jack .. who was very happy to answer my questions and provide real world answers and examples.

Paul A · 20 Oct 2026
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Response: Thank you, Paul! Exploring real situations is a valuable way to turn learning into something useful at work, so we’re pleased your discussions with Jack added to the experience. It’s also lovely to hear the course resources supported your learning. We’ll be sure to pass your appreciation on to Jack!

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Training course was good and informative, teacher delivered well.

Reaelle C · 20 Oct 2026
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Very interesting and keep everyone updated

Linda T · 16 Oct 2026
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Very informative and learned a lot of new skills

Steven B · 16 Oct 2026
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Very interesting and learned a lot of new techniques and strategies which will help me in my role

Dawn L · 16 Oct 2026
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The Course was very interesting and enlightening. The trainer put us all through the PBS processes and how to deescalate a situation whenever a patient exhibits behavioural concerns. Generally, it was an interesting 2-days training.

Kenechukwu E · 16 Oct 2026
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Response: Thank you, Kenechukwu! Understanding what someone may be communicating through their behaviour can make a real difference to the support we provide. We’re pleased the two days gave you useful learning to take into your role, and we hope it helps you approach challenging situations with greater confidence and understanding!

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Course was very informative, covered a variety of topics needed. Good pace of delivery.

Sandra D · 16 Oct 2026
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