RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,782 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 31–40 of 5,560 reviews (5 star)

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“

Will definitely use this training whenever I need too as it was very interesting and taught me a lot. Ben is a fantastic trainer making things simple and easy to understand therefore sank in so I will remember what Iv been taught

Sam N · 28 Sep 2026
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Response: Thank you, Sam. We appreciate your feedback and are delighted to hear you found the training interesting, valuable and memorable. It’s great to know Ben’s clear and engaging approach made the learning easy to understand and gave you knowledge you feel confident taking forward into your role.

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Extremely good course with lots of knowledge to take away. Instructer was very informative Really enjoyed today

Maxine M · 28 Sep 2026
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“

The most I liked was the breakaway techniques. I think we can even use it in our daily life whenever we are in a situation. Ben explained and taught us in a very simple way. Much interactive session. Hope I get to learn more from Day 3.

Meethu J · 28 Sep 2026
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The class was helpful as I was able to learn all the skills that was taught and able to practice effectively. I gained a lot of insight on understanding behaviour of concern and how to communicate properly.

Racheal O · 28 Sep 2026
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Excellent course, with the increase of children in the ward struggling with mental health always been worried about saying the wrong thing and how I can help them. This course has been so good at knowing how to communicate with them and help them deescalate and I now feel I have the confidence to give the best care to these patients. Ben the trainer was excellent and made learning fun.

Jennifer M · 28 Sep 2026
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Response: Thank you, Jennifer. We really appreciate your thoughtful feedback and are delighted to hear the course helped build your confidence in communicating with and supporting children experiencing distress. It’s great to know the learning around de-escalation will support your practice, and that Ben’s engaging approach made the training both valuable and enjoyable.

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Really well delivered course and an enjoyable day.

Richard L · 23 Sep 2026
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Response: Thank you, Richard. We appreciate your feedback and are pleased to hear you found the course well delivered and enjoyable. It’s great to know you had such a positive learning experience with us.

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Great practical session, good feedback from trainer. Best in small groups to make it most effective

Laura W · 23 Sep 2026
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Everything is good..nice class

Rahul S · 23 Sep 2026
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Informative and useful training, delivered with passion. The venue was appropriate for the training too. Good size of group.

Alix S · 23 Sep 2026
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“

It's been a great interactive course. It reminds and make me reflect a lot on the daily work. And Ben has been very patient on discussing a lot of detailed individual issues that we raised. Loads of discussions on views and updated practice. And the breakaway skills are so much more useful. Overall, it is a worthwhile course to be in.

Nelvin L · 22 Sep 2026
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Response: Thank you, Nelvin. We really appreciate your thoughtful feedback and are pleased to hear you found the course interactive, reflective and worthwhile. It’s great to know Ben’s patient and collaborative approach created space for meaningful discussion around individual situations and current practice, while supporting your confidence throughout the learning.