RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

Excellent demonstration by Jamie .

Really great course

Useful prevention strategies with physical teaching for real life situations

Excellent day

I recently completed a two-day training session with Ben on Positive Behaviour Support (PBS), and it was an incredibly valuable experience. I learned many new techniques and practical strategies on how to effectively support our young people, especially in challenging situations. The training helped me understand the importance of recognising and interpreting early cues before an incident occurs, which can play a major role in preventing escalation. Ben also placed strong emphasis on communication — not just what we say, but how we say it. I’ve gained a deeper appreciation for being mindful and intentional in my communication with young people, ensuring that my approach promotes trust, respect, and positive relationships. Overall, Ben was an excellent trainer. He was knowledgeable, engaging, and made the sessions interactive and enjoyable. I left the training feeling more confident, better equipped, and genuinely inspired to put what I’ve learned into practice. It was both informative and fun, and I’m grateful for the experience.

Good pacing and immediate feedback. Good drill of breakaway that was well paced and done with care

Ben demonstrated exceptional knowledge of the subject and created a supportive environment where participants felt comfortable asking questions. His positive attitude was infectious, making for an engaging and effective training session.

Ben trainer is too good to taught us Brakway techniques. I learnt communication in the positive way is very important when you deal with any situation . Overall the teaching techniques was very good. I can use these learning in my job role .

Great trainer and very engaging and knowledgeable and enthusiastic about the subject. Felt interested in engaging and learning and made the course fun and interesting for all.

Amazing Trainer, informative, compassionate