RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,738 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 1–10 of 5,522 reviews (5 star)

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“

Really well delivered course and an enjoyable day.

Richard L · 23 Sep 2026
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Response: Thank you, Richard. We appreciate your feedback and are pleased to hear you found the course well delivered and enjoyable. It’s great to know you had such a positive learning experience with us.

“

Great practical session, good feedback from trainer. Best in small groups to make it most effective

Laura W · 23 Sep 2026
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“

Everything is good..nice class

Rahul S · 23 Sep 2026
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“

Informative and useful training, delivered with passion. The venue was appropriate for the training too. Good size of group.

Alix S · 23 Sep 2026
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“

It's been a great interactive course. It reminds and make me reflect a lot on the daily work. And Ben has been very patient on discussing a lot of detailed individual issues that we raised. Loads of discussions on views and updated practice. And the breakaway skills are so much more useful. Overall, it is a worthwhile course to be in.

Nelvin L · 22 Sep 2026
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Response: Thank you, Nelvin. We really appreciate your thoughtful feedback and are pleased to hear you found the course interactive, reflective and worthwhile. It’s great to know Ben’s patient and collaborative approach created space for meaningful discussion around individual situations and current practice, while supporting your confidence throughout the learning.

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Great course and it has opened up a lot of information for me

Georgie J · 22 Sep 2026
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“

Very friendly training provider. Ben taught me useful skills that can definitely be implemented in my job role. The breakaway techniques were delivered in an easy to understand way and I now feel safer both at work, and going about my everyday life. The course was delivered with compassion and with appropriate scenarios and stories which helped deeper understanding.

Kat O · 22 Sep 2026
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Response: Thank you, Kat. We really appreciate your feedback and are delighted to hear you found the training welcoming, relevant and easy to understand. It’s great to know Ben’s compassionate approach and use of relatable scenarios supported a deeper understanding and helped build your confidence both within your role and beyond the workplace.

“

The course was great and Ben was very amazing with the teaching and training.

Gertrude A · 22 Sep 2026
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“

Fantastic course. Ben explained things brilliantly and made things fun to learn. Both days went so quickly. I haven't enjoyed a training session this much before. Lots of good information to take back to my job role.

Sara C · 22 Sep 2026
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“

Ben was a fantastic trainer. I really gained a lot from this course. I understand behaviours on a completely different level than I have ever before. He was also not afraid of a debate and finding understanding around questions being asked. He would challenge certain questions and really make you think about what you asked which then led to a different outcome the initial question. Impressive guy with so much experience that really gets you involved and interested with his life experience.

Caitlin C · 22 Sep 2026
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