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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews
Showing 4 star reviews : View all 4734 reviews
Rebecca T, 05 Dec 2025
Because of how the course was delivered I found it easy to concentrate & retain the information given. Concentration is something I would normally struggle with. Alan used a lot of humour to help when needed, as well as keeping it very professional and informative. Thank you.
Pamela K, 28 Nov 2025
Good interactive course. Both Craig and Kala were very knowlegable and made it an enjoyable training session
Hollie H, 15 Sep 2025
Very informative and easy to understand
Cathy A, 05 Sep 2025
Ben was an excellent trainer the course content was good - think the day may have been a little too long in duration
Misturah K, 20 Aug 2025
This training was very interactive and held my attention very well, the afternoon section was very interesting and has given me skills to use going forward, Liam was very good at explaining things and gave us a lot of time to practice these skillsResponse : Thanks, Misturah. I’m glad you found the training engaging and that the afternoon session gave you useful skills. Great to hear Liam’s explanations and practice time were helpful to.
Agna A, 08 Aug 2025
The breakaway techniques have been useful for real life situations. Phrases to use have been helpful
Julianna S, 22 Jul 2025
I enjoyed the energy of the trainer (Liam) a lot, he made the room feel very entertaining and was accommodating to all individual needs. He also looks like he could be my dads twin and that was bizzare. No need to break the ice I guess hahah. I felt that a lot of the course was rooted in addressing common sense just with the official names and I think that more psychology and learning how the PBS systems actually help people would be really interesting and would help me understand why I should be using the techniques in the first place. Maybe even some case studies where PBS has improved the lives of service users would be good.Response : Thank you for taking the time to share your feedback, it's always valuable to hear how the course is received. The PBS framework is designed to support professionals from a wide variety of backgrounds and aims to introduce key principles in a practical, accessible way. While some content may feel intuitive, it's intentionally structured to connect everyday professional practice with recognised frameworks and RRN-compliant approaches. We absolutely appreciate your interest in the psychological underpinnings and wider impact of PBS. You're right that real-life examples and deeper context can make a big difference to understanding why techniques matter, not just how they work. Your suggestion to include more case studies and clearer links to service user outcomes is very helpful, and something we’ll take on board as part of our course review cycle. Thanks again for your thoughtful input, it’s feedback like yours that help us continue refining what we deliver.
Rhea T, 10 Jul 2025
A good day and relevant to practice