Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.

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Danielle S, 24 Mar 2026

Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the course

Response : Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.

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Fiona T, 12 Mar 2026

Good interaction. Excellent knowledge and good that he has experience in the different situations. Thank you

Response : Thank you, Fiona. We appreciate your feedback and are pleased to hear the session included good interaction and that the trainer’s experience supported your learning.

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[ Inappropriate review ]

Nicola B, 04 Mar 2026

Really good! Learnt so much.

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