Showing 1–10 of 243 reviews (4 star)
Useful skills in the afternoon to take away, made sure people were comfortable with breakaway situations
Training was amazing and very detailed. Dan was friendly and made it very interactive and made everyone feel comfortable
Response: Thank you, Vellour! A welcoming atmosphere makes it so much easier to get involved and make the most of a course. We’re delighted you had such a great experience with Dan, and we’ll be sure to share your lovely comments with him. We hope to see you again for future training!
I have gained knowledge about de escalation and about getting out of situations.
Response: Thank you, Alliyah! We’re pleased the course has added to your skills for approaching difficult situations with greater confidence. Recognising opportunities to calm things early and keep everyone safe is such a valuable part of supporting others. Thank you for learning with us!
Lots to take but interesting choice of slides make ineasier
Physical training good, taken time to nake sure doing correctly.
Day 1 I found really effective & helpful to help understand why young people have behaviour of concerns
The course was well explained with a lot of study and reasoning you will get better at it practicing at your place of work.
Worthwhile course for staff working with customers who present concerning behaviour
Trainer was great. Just need to remember breaks as lot of Information to take in
The overall course was good with elements which can be adapted to support working with children and families. Chantelle was approachable, knowledgeable and creative in adapting the model to the context that we work