Showing 1–10 of 227 reviews (4 star)
Very enjoyable course. Learnt a lot. Good to also have the skills for life away from work. Not for me personally but would be good for Domestic Violence victims.only suggestion is an ice breaker a little later in the session once we have relaxed & got to know fellow participants a bit it would have been more comfortable then.
The training was very helpful and things were explained in a simple way and good practicality was involved. Usually I am quite bad at tests but I was super confident in this pbs training and managed to get every single question right.
Response: Thank you, Hope. We appreciate your feedback and are delighted to hear you found the training clear, practical and supportive. It’s great to know the course helped build your confidence and gave you a strong understanding of the learning covered.
The practical part was interesting, it helps me to remember what I learnt today. The trainer was so funny it felt so easy to understand
Informative and enthusiastic even in extreme heat.
Was very informative and I learnt alot on how to distract.
Jack has been very engaging and kept the session moving nicely. Enjoyed the practical element as it broke the day up nicely
Good content, benefitted from refresher for Day one, engaging.
Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.