RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,650 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 71–80 of 5,437 reviews (5 star)

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Found the training very engaging throughout, was paced well and informative. Ben made people feel comfortable and talked about real life situations to help put the evidence into practice. I did my level 1 quite a while ago so it was good to have the refresher at the start of lots of the content, however I think I might have found this a bit repetitive had I done level 1 very recently. Overall very highly rated training which I would recommend to colleagues

Katie D · 13 Aug 2026
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I wasn't sure what to expect from this session. The course was well tailored, engaging, fun and very very informative. Ben demonstrated all the skills with patience and understanding and if corrected and encouraged when needed. I learnt so much and I am already looking forward to the fresher. Not only will these skills aid at work but also on general life. And have given me a lot of confidence on how to protect myself.

Sarah D · 13 Aug 2026
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The course is very good the trainer is fantastic he k know how to teach people . Even the weather is very hot here make our day nice I learn so many things with happiness.

Tigest E · 13 Aug 2026
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Very informative and helpful for future situations. Ben was enthusiastic and kept it interesting all day.

Jayne A · 13 Aug 2026
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Was very engaging loved the physical part of it

Molly P · 12 Aug 2026
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Very interactive, was given opportunity to ask questions and practice more

Akosua A · 12 Aug 2026
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Loved our day with Georgia Made it very interesting learning Many thanks

Beverley W · 12 Aug 2026
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Response: Thank you, Beverley. We appreciate your feedback and are delighted to hear you enjoyed the day. It’s great to know Georgia made the training interesting and engaging, creating such a positive learning experience.

Very insightful I learnt alot of valuable techniques

Natalie K · 12 Aug 2026
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Response: Thank you, Natalie. We appreciate your feedback and are pleased to hear you found the training insightful and valuable. It’s great to know the course provided meaningful learning and contributed to such a positive training experience.

Laura was lovely but very professional in delivering the course .

Melissa w · 11 Aug 2026
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The trainer helped me to understand the concept of RRN Level 2 and it would help me in my work.

Alice A · 11 Aug 2026
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Response: Thank you, Alice. We appreciate your feedback and are pleased to hear the trainer supported your understanding throughout the RRN Level 2 course. It’s great to know you found the learning relevant and valuable to your role.