RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,905 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 41–50 of 5,677 reviews (5 star)

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Jamie was knowledgeable and friendly and respectful. Course encourages good culture of positivity recognising all behaviours and defusing and protecting safety as needed

Catherine A · 21 Oct 2026
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Response: Thank you, Catherine! We’re delighted the course’s emphasis on a positive, supportive culture stood out to you. The way we approach everyday interactions can make such a difference to people’s experiences of care. Jamie will really appreciate your kind words, and we hope the learning proves valuable to your team!

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Really useful skills learned today and the trainer was really knowledgeable

Ranjith R · 21 Oct 2026
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I have completed similar training in previous roles with different companies however I found the content of this course and the techniques used and taught were more informative than previous courses. I found it extremely impactful and found the trainers were extremely knowledgable. Overall I found the course was fantastic and I will be able to use the information and techniques taught if ever needed.

Nia W · 21 Oct 2026
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Response: Thank you, Nia! Coming with previous training experience and still taking away valuable new learning is wonderful to hear. Your comments will mean a great deal to our trainers, who put so much care into making each course useful and relevant. We hope what you’ve learned supports you well throughout your role!

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Par excellence the best training I've ever attended. The fact that it brought the principles of psychology into picture makes supporting young people into positive behaviour brought the picture of emphathy into place. Very insightful, engaging, fun and interesting. The training helps to challenge the old way of supporting positive behavior, descalating and break aways which doesn't work. I guve my trainers excellent they know their onions.

Bolanle A · 21 Oct 2026
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Wonderful training thankyou 🙂

Lauren C · 20 Oct 2026
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Able to practice all and understood everything we were thought.

CHRISTIANA A · 20 Oct 2026
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Coralena a wonderful trainer. Clear and presice.

David B · 20 Oct 2026
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Very good

Joshua O · 20 Oct 2026
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The PBS training was very informative and beneficial. It improved my understanding of Positive Behaviour Support, including how to manage challenging behaviour, de-escalate situations, and maintain the safety and dignity of patients and staff. The training was well delivered, practical, and relevant to my role in hospital security.Thank you Barry for the great job.

Nkem O · 20 Oct 2026
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Everything has been completed perfectly. The way Barry teaches is truly remarkable. His method of explaining is very clear, professional, and easy to understand. I really appreciate his effort, knowledge, and supportive teaching style. It was a great learning Barry is a remarkable trainer - very knowledgeable, patient and professional.

Ali J · 20 Oct 2026
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Response: Thank you, Ali, for such a generous review! Barry will be so pleased to know his care and effort made a difference to your learning. Giving people the time and support to feel confident is something we really value, and your appreciation will mean a great deal to him!