RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

The training was very descriptive, collaborative and lots of shared work experience. The practical training was very good and effective. I am happy.

Overall, I found this Positive Behaviour Support (PBS) training to be extremely informative, engaging, and beneficial. It has significantly improved my understanding of the principles of PBS and reinforced the importance of providing person-centred support that focuses on improving quality of life rather than simply responding to behaviours of concern. Throughout the course, I gained a much better understanding of why behaviours of concern may occur, how they can be a form of communication, and the importance of identifying triggers, unmet needs, and proactive strategies to prevent incidents. The training also highlighted the value of working collaboratively with individuals, families, and professionals to create effective support plans that promote positive outcomes. I found the content to be clear, relevant, and easy to understand, with practical examples that I can apply confidently within my role. It has increased my confidence in supporting individuals in a safe, respectful, and compassionate way while ensuring their dignity, rights, and independence are maintained. Overall, I learned a great deal from this training and feel better equipped to put the knowledge into practice. I would highly recommend this course to others working in health and social care, as it provides valuable skills and understanding that will help deliver high-quality, person-centred support.

Ben was a fantastic trainer. Very friendly and knowledgeable. Engaged the students in a very practical and relatable manner. I gained a lot of knowledge of good practices that I will utilise in my everyday work.

Very good course, lots of knowledge learnt and good techniques taught in a well and understandable way

It was really good

Enjoyed the day as we work in neonatal care we do not have many issues with parents

Fantastic course. Feel much more confident with knowing strategies to de -escalate situations. Liam is a great, engaging trainer.

Very interesting course and learnt alot about how to continue to use the skills in my clinical practice. I appreciate the support from colleagues and the trainer it was very helpful to learn the breakaway skills and techniques

Very interactive and well presented

Great stuff and very relevant.