RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,843 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

Generated from recent reviews; may not reflect every review

Showing 11–20 of 5,621 reviews (5 star)

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Ben was very interactive, learnt how to keep myself safe and understanding the behaviours that lead to behaviours of concerns

Belinda M · 14 Oct 2026
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“

The course was very informative, I felt that there the time spent on each area was perfect, it was interactive. Ben was brilliant and would recommend him to anyone for training!

Sian F · 14 Oct 2026
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Really informative and interactive. Ben was very knowledgeable about the subject with lots of experience and stories

Sara C · 14 Oct 2026
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“

The course was a good refresh from the 1st day and also gave me useful tips on descalation

Paul S · 14 Oct 2026
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Breakaway techniques were very helpful going forward. Also getting a quick overview of first session to bring it to front of mond

Louisa J · 14 Oct 2026
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The course was very informative and made me think about situations where I could de-escalate and skills I could use to do this effectively.

Frances B · 14 Oct 2026
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The training session was very helpful. I learned valuable breakaway skills that would protect me as I do my job and in the community.

Jennifer M · 14 Oct 2026
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“

Fantastic. Ben added humour fun to the course best course I’ve been learnt a lot

Karen R · 14 Oct 2026
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“

Very informative course lead by Ben. Ben kept the session interactive and engaging. I have learnt new skills which will definitely be useful day to day on the ward.

Charlotte O · 13 Oct 2026
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Response: Thank you, Charlotte. We appreciate your feedback and are delighted to hear you found the course informative, interactive and engaging. It’s great to know Ben’s delivery supported your learning and provided valuable knowledge and confidence that you can take forward into your day-to-day practice on the ward.

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The course has been very informative. It has taught me how to successfully de escalate a situation and how to breakaway!

Tasneem D · 13 Oct 2026
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