/reviews/course/3608RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) - 5 star reviews - page 2
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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

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Sheena C, 18 Nov 2025

Allan was Excellent in making me feel confident enough to do the training course to the best of my ability he taught me New skill that I've not come across in my job, he went into great detail and making sure I knew and understand what I was doing the course was very useful and interesting. Definitely worth it. Thank you sheena Chambers.
Response : Hi Sheena. Thank you for sharing your feedback. It’s great to hear how confident Alan helped you feel throughout the course and that his explanations supported your understanding of the content. We’re pleased the training introduced you to new skills and that you found the day both useful and interesting. Thanks again for taking the time to share your experience.

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Jennifer T, 18 Nov 2025

Great course, thanks. Good fun and had some good chats.

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Sherman P, 17 Nov 2025

Amazing training by Liam. He made it an excellent session.

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Patricia B, 17 Nov 2025

The training was very good, the trainer was very good in the training, I learned a lot, he was patient and went through everything thoroughly.Overall a positive day of training
Response : Thank you for your feedback, Patricia. It’s great to hear that you had a positive training day and that the trainer’s patient, thorough approach supported your learning. We appreciate you taking the time to share your reflections.

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Manu M, 14 Nov 2025

Excellent demonstration by Jamie .

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Alina I, 14 Nov 2025

Really great course
Response : Hi Alina. Thank you for your feedback. I’m glad to hear you found the course enjoyable. We hope that attending the course will further support you in your role.

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Jenny P, 14 Nov 2025

Useful prevention strategies with physical teaching for real life situations

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Kate W, 14 Nov 2025

Excellent day

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Ashley S, 13 Nov 2025

I recently completed a two-day training session with Ben on Positive Behaviour Support (PBS), and it was an incredibly valuable experience. I learned many new techniques and practical strategies on how to effectively support our young people, especially in challenging situations. The training helped me understand the importance of recognising and interpreting early cues before an incident occurs, which can play a major role in preventing escalation. Ben also placed strong emphasis on communication — not just what we say, but how we say it. I’ve gained a deeper appreciation for being mindful and intentional in my communication with young people, ensuring that my approach promotes trust, respect, and positive relationships. Overall, Ben was an excellent trainer. He was knowledgeable, engaging, and made the sessions interactive and enjoyable. I left the training feeling more confident, better equipped, and genuinely inspired to put what I’ve learned into practice. It was both informative and fun, and I’m grateful for the experience.
Response : Hi Ashley. Thank you for your feedback. I’m delighted to hear you found the PBS training with Ben both informative and engaging. It’s great to know the session provided valuable insights and practical approaches for supporting young people and that you left feeling more confident and inspired.

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Tristan. M, 13 Nov 2025

Good pacing and immediate feedback. Good drill of breakaway that was well paced and done with care

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