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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

Showing 5 star reviews : View all 4960 reviews

Tanisha C, 19 Feb 2026

The PBS training was excellent and the trainer was very effective at covering the entire framework. The session was a thorough run through of how to balance Quality of Life with practical safety, and the trainer was great at making the link between unmet needs and physical behaviors very clear. We went over the technical side in detail, including the proper use of ABC and frequency charts to ensure our data and monitoring are accurate. The trainer also did a great job explaining the physical side of the job, specifically how to use proactive strategies and environmental adaptations to manage risks. It was a solid, comprehensive course that covered all the legal requirements for reporting and recording while staying focused on person-centered support
Response : Thank you, Tanisha. We appreciate your feedback and are pleased to hear that the PBS training was thorough and well-structured, covering both the practical and technical aspects while supporting a person-centered approach

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Georgia F, 18 Feb 2026

Course content was very informative and enjoyable, I have learnt lots of new skills that can be used in my practice. Feel confident to apply knowledge to practice
Response : Thank you, Georgia. We appreciate your feedback and are pleased to hear the course content was informative and enjoyable, and that you feel confident applying what you’ve learned in practice.

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Ibrahim O, 18 Feb 2026

Tracy and Ben were amazing, lovely trainer and I’m glad to say I have achieved a lot from them,once again both of them are lovely

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Velediana L, 18 Feb 2026

Ben engages, he makes sure that everyone is involved. There was no time that I felt bored, the training has been interesting. It’s an amazing reminder for me, the examples he gave were very practical for me. Both Tracey and Ben were just amazing, very open to questions. Thier examples opened my mind
Response : Thank you, Velediana. We appreciate your feedback and are pleased to hear that Ben and Tracey’s inclusive approach, practical examples, and openness to questions supported an engaging and informative training experience.

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Hannah S, 17 Feb 2026

I have learn a lots and bring back refresh and understand more now.

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Richard F, 17 Feb 2026

Not keen on doing the 2 day course every year, but course is good, materials are thorough and Ripley and Adam did a good job between them

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Adaeze N, 17 Feb 2026

Enjoy the teaching. The length of the course was okay. The teacher passed the information adequately. Overall enjoyed the course
Response : Thank you, Adaeze. We appreciate your feedback and are pleased to hear you found the teaching clear, the course length appropriate, and the overall experience enjoyable.

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Sophie T, 17 Feb 2026

The course has been really interesting and fun to learn and informative I’ve fullerly enjoyed learning about it.

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Kerstin R, 17 Feb 2026

Really enjoyable course, lots of useful information which will benefit both staff and customers

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Catherine C, 17 Feb 2026

Really good and televent

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