Grace M, 20 May 2026
London
Trainer did not do proper registration for the 1/2 day course, I was waiting outside from 1:25 with no assistance or helpful information as the room was occupied and course running. Had to interrupt to get in and all chairs were taken, had to get my own. Lone working was not covered, and conflict resolution was not properly covered - no information regarding complaints handling. Trainer was mostly engaging and helpful, but not much other relevant information was provided - no proper slide presentation etc. Immediate life support not covered, only basic life support and nothing on anaphylaxis.
Karen J, 18 May 2026
Luton
The tutor was tether Erato. In his teaching and he lost track a little during the course. The BLS practical was confusing as he had six students all at once doing the resuscitation. which didn’t work as some people got confused with the sequence of events.
Andy D, 18 May 2026
London
It was all good , points was well explained and everyone was involved.
JACQUILINE N, 18 May 2026
Presentation was okay but abit plain
Karen H, 16 May 2026
Norwich
Tutor was upbeat and engaging OK as a refresher course
Hannah W, 15 May 2026
Practical was great! The theory was a little slow, not very engaging
Laura S, 15 May 2026
Reading
I think this course is a good basic overview of Care mandatory training for areas such as health and safety, incident reporting etc. The trainer is very engaging and explains things well but it felt a lot of information was rushed and the main concern was finishing early. I would not recommend it as a safe paediatric training session. For infant cpr nothing was mentioned about infant airway, being bendy like a straw, how to keep neutral. How to check brachial pulse, and nothing on infant or child choking which should be included in bls. I know that general public should be 30:2 but surely these are Care professionals who are getting a paediatric certificate and the guidelines from resus council are 15:2. No practice with smaller ambu bags, nothing about the valve and not pushing too hard. Nothing was mentioned for the reasoning behind why children have 5 resuce breaths first. Nothing mentioned about potential scenarios, anaphylaxis etc. I was disappointed. I would feel unsafe for staff attending this course saying they had a peadiatric bls certificate. I also did not think the open asking of staff so openly in front of everyone, people may not have the confidence to say they're not happy or have a question. You mentioned that only people who paid for infant could have it on their certificate but it was an extra 5 minutes training.
Connie R, 13 May 2026
The course was good but feel some adjustment could be made.
Norton R, 13 May 2026
Informative, interesting day. Thank You