Ahmed S, 20 Jul 2025
London
It is a very interactive class with hands on equipment for a proper practice. The trainer was clear and very good with his teaching.
Aurora H, 04 Jul 2025
London
I found the course to be very disorganized, and I believe much of this was due to the instructor’s approach. Unfortunately, the instructor’s conduct was unprofessional and, at times, disrespectful. The instructor frequently went off-topic, providing examples that were not relevant to the course material. Additionally, there was an incident where the instructor yelled at a fellow learners who briefly checked their phones to attend to family matters, using inappropriate language saying “ i don’t care who the hell you are”. The instructor’s tone was often condescending, and they did not allow for others to speak or if someone did they would argue with them . During practical demonstrations, such as chest compressions, the instructor did not allow for proper technique, such as failing to allow the chest to fully recoil, nor did they provide clear explanations—for example, on how to properly locate landmarks for compressions. Overall, I felt uncomfortable throughout the training, and I am disappointed, especially considering the cost of the course. I hope this feedback is taken seriously to improve the experience for future participants.
Ngozi N, 28 Jun 2025
London
The trainer was excellent. The course content met the required skills. I was able to practically demonstrate my skills and knowledge. The theory aspect was also very useful for me to understand the concepts within my own work and how to apply them in my work environment.
Chidinma E, 25 Jun 2025
The course is very applicable. However locating the building was very difficult. It will help to put a bit of description on the invite, like name of the building. Thanks.
Zoe S, 18 Jun 2025
Croydon
The trainer was awful kept stopping when people went to the to toilet Very rude we couldn't ask questions she kept telling us she didn't have enough time as there was a lot of people on the course. She shouted at a few people for not doing something right when they just need to be told how to do it properly no need for shouting really discouraging and Intimidating as we are all adults. Worst training ever to be honest
Bothwell B, 10 Jun 2025
Milton Keynes
Excellent practical training
Peter H, 28 May 2025
Exeter
While there were good refreshments, the room was small for the number of candidates and even smaller when a group joined for the afternoon session. It was hot, stuffy, and quite uncomfortable. I felt we were crammed into a small space. In my opinion, the quality of the teaching wasn't as good as it was last year. I felt the tutor was trying his hardest, but for me, it just didn't work. On this year's experience, I shall look around for another provider for next year. The DeFib training apparatus wasn't working properly, and there was time wasted while the trainer had to make a phone call to access the BVM.