The Health and Safety Group reviews

4.8 (58,453 reviews)
AI summary of reviews

Trainers consistently turn detailed subject matter into clear, engaging and practical learning, using humour, discussion, demonstrations and real-life or lived-experience examples. Attendees value their knowledge, patience, inclusivity and willingness to answer questions, while clear materials and well-structured delivery make complex topics easy to understand. They say the training refreshes skills, builds confidence and transfers directly to safer, more effective practice in their roles.

Knowledgeable trainersPractical learningWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 21–30 of 865 reviews (3 star)

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Excellent

Exeter
Takunda M · 31 Jul 2026
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Satisfied

London
Gloria A · 31 Jul 2026
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I felt i already had the k owledge skills and experience

Mickey M · 31 Jul 2026
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I feel like there should be more practical parts about how it can be managed on a day to day. Practical skills. I enjoy relating it to people's experiences but need hands on teaching that can be implemented.

Zoe S · 31 Jul 2026
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Poor organisation from the company Really poor communicating Trainer that meant to visit and we were sent photo off did not arrive and was replaced by someone else Receive last minute email about course time change Trainer that arrived said they were only contacted about the course night before Trainer arrived with the dog without checking if that's OK Slides are out of date 2016 data on the slides Trainer said that they pointed out mistakes in the slides but they have not been updated Videos in the slides were skippe and Trainer said they were awful so we did not see them, what the point of putting them in the slides Lack of resources ie I've been emailedd night before to say that Trainer has no projector

Ania D · 31 Jul 2026
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I think the course is misleading for hca/agency staff as they may not be able to access consistent supervised practice. Alot of people where doing it for career progression, but due to the nature of there emoyment (care homes) they will not get to practice or use the skills. They have all self funded too.

Leeds
Kirsty G · 30 Jul 2026
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Overall, I recognise the importance of this topic and the value of ensuring staff receive consistent training. However, as I already have a strong level of knowledge in this area, I did not gain any new learning or insights from the session. I felt that a significant amount of the content, particularly the videos, would have been better incorporated into the e-learning. The videos accounted for over an hour of the face-to-face session, and the first 20-minute video featuring Paula had already been included in the e-learning, making it repetitive. For me, the greatest value of face-to-face training is the opportunity to hear lived experiences, engage in discussion, and explore real-world application. Much of the session involved working through slides and watching videos, which could have been completed independently beforehand. While I appreciate the importance of including people with lived experience in the delivery of this training, I felt this aspect could have been used more effectively. A face-to-face session provides an excellent opportunity to expand beyond the slides, encourage meaningful discussion, and share personal insights that add depth and context to the learning experience.

Manchester
Dave T · 30 Jul 2026
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I really enjoyed how the trainer teaches

Milton Keynes
Mabel E · 29 Jul 2026
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Ok but projector wasn't working properly

Kay L · 29 Jul 2026
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It’s just a bit dry

Leeds
Andi B · 27 Jul 2026
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