Showing 1–10 of 129 reviews (1 star)
The course was of little or no benefit for implementing change in a dental practice setting and provided far less useful practical guidance than was gleaned from the level one online training. It was undoubtedly the most pointless course I have attended in over 30 years, and the thought of having to repeat this along with our whole team every three years is pointless. There are really important areas completely missed out that could/should be included in this training. For example many persons with ADHD have Rejection Sensitivity Dysphoria, and I always bear this in mind when I see ADHD on a medical history. There was no mention that ADHD patients may be better in the afternoon, or may require flags on the notes to ensure carers/parents etc are included in appointment details to ensure that essential appointments are attended. So many missed opportunities, the course is simply not fit to impose on the dental sector. Ensuring the whole dental team is well trained in this important area is essential, but the course and slide show currently miss the brief.
Wasted 10 mins watching promotional videos. Rushed, waste of time, didn't learn a thing!
No offence to the trainer but the course was basic, rushed wasted time watching promotional videos. Did not learn a thing
The course was meant to be bespoke to our organisation but was more suited to a healthcare setting with many parts not relevant to our business. The brief provided to yourselves was that we work with people aged 14+ yet this was solely adult-based. The only reference to anything to do with children was Working Together being stated on the legislation slide and that this legislation was last updated in Dec 2020, it was last updated in March 2026. Wile the trainer was made aware that we work with children, she failed to mention that the MCA and Domestic Abuse Acts both relate to people aged 16+. The Prevent video was highly biased with its content solely featuring extremism in terms of Daesh with no other examples of far-right extremism. Whilst information was provided to you about our company the trainer knew nothing of this and was also unaware of the additional content that had been added at our request. Those additional slides also appeared hastily added and were very much rushed and skipped over by the trainer. Little space was given to discussion and was replaced with on-the-spot questioning. There was also no consideration to reasonable adjustments and preferences as it was explicitly stated that cameras should be kept on for the duration.
Slide after slide after slide after slide. As much as Rosie attempted to make it interactive, she really didn't stand a chance when she is expected to move through over 100 slides!
Not at all directed to our company or its services, one dimensional and way too long filled with very unnecessary content