The Health and Safety Group Reviews

Very good

Very hot in the room. The fan was on but it was loud. People were falling asleep. The trainer tried his best to keep everyone focused. I personally found the morning very boring - sitting for hours listening to the trainer reading from slides and it was all stuff I knew already. The afternoon was better when we did some practical training. Coffee/tea was provided in the morning only (one cup each). No other drinks or food. I went out to get my own coffee, water and food. The day dragged on. Luckily I finished the test papers earlier than others so my paper was marked and signed off and I got to leave at 17:15. Others would have left a lot later.

Karen is very knowledgeable with her course material

It very useful to me

Unfit for purpose

Instructor was very disrespectful, talked over people after asking questions and expecting answers. Also asked questions to deliberately confuse us, admitting to ask questions in a different way so it didn’t make as much sense. Quite condescending to others and argued with almost all answers that weren’t exactly what he was looking for. Instructor gave many off topic examples and went on unnecessary tangents about random things. Asked for all phones to be put away, and when someone brought it out respectfully to check it, not interrupting everyone, and previously stated she needed to check it for child care issues, he yelled at everyone about their phones and that the next person to do so would be kicked out of the class and swore at us while yelling about it.

Previous course was better and all the videos and content was not useful at all. Three booklet is required has the note pads are not useful at all. Plus the pen was blue which should have been black. Paul focused too much on the conflict section as this was not useful for beginners and clinical staff. Marketing video was unnecessary. Overall, it was not a positive experience.

Poor communication. Difficult interaction. She was rude to several people. I question her sanity and ability to train on this course. The whole day was a total waste of time.

I found the training session today very poor. I have completed it for 3 years now all with different trainers and this was the worst. The practical parts were rushed at the end only one demonstration with the hoist from the trainer no time to practice this due to poor time management despite the course not finishing till 17:40 The course was not interactive Paul read from the slides and did not engage with the group. He engaged with a couple of particular members from the group those from a mental health background as this was clearly Paul’s experience. Although Paul was friendly it felt very new to him and robotic of reading the PowerPoint and playing the videos. Paul him self was yawning throughout the later part of the day. Although we are there to learn this course is designed for people who already have experience of a minimum of 6 months in the care setting and I felt parts of the course were patronising and as if there was no experience in the room. To have people join half way through the day was new to me this time and it caused a significant delay as we did introductions again the safety brief again which I think impacted the ability to test out using the equipment.

The trainer was good,he made us understand manual handling.