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TSW Training Reviews

Showing 4 star reviews : View all 6386 reviews

Shannan B, 06 Aug 2025

This course was good and the easy to follow along with.

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Scott B, 31 Jul 2025

I thought that was very interesting

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Lisa P, 30 Jul 2025

Bridgend

Positive and engaging course, lots of different knowledge and experiences shared.

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Rhianedd S, 25 Jul 2025

Very informative course

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Rama M, 24 Jul 2025

really good course. although you think you know everything and I feel confident with my customer service skills I felt I still discovered more about techniques and how to apply more effectively. Also reassurance was given on handling situations.

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Thomas G, 18 Jul 2025

I'm happy with the material provided though as someone who struggles with attention when reading. It would have been nice to have had a little less PowerPoint and Book Reading. Though the trainer was able to suggest some alternative sources which were very helpful.

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Carl T, 17 Jul 2025

Some of the questions in the handbook could have been worded a lot better in relation to what we were trying to achieve as an outcome

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Gordon K, 17 Jul 2025

Great course, full of information.

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Stephen A, 17 Jul 2025

Good course

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Claire S, 16 Jul 2025

I found the course hard work but I did like the mix of workbook, video and instructor led learning. Although I found quality of the videos weren’t great and some of the voiceovers on the videos were off putting. Craig was great, clearly knowledgeable about the subject.

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