Julianna S, 22 Jul 2025
I enjoyed the energy of the trainer (Liam) a lot, he made the room feel very entertaining and was accommodating to all individual needs. He also looks like he could be my dads twin and that was bizzare. No need to break the ice I guess hahah. I felt that a lot of the course was rooted in addressing common sense just with the official names and I think that more psychology and learning how the PBS systems actually help people would be really interesting and would help me understand why I should be using the techniques in the first place. Maybe even some case studies where PBS has improved the lives of service users would be good.Response : Thank you for taking the time to share your feedback, it's always valuable to hear how the course is received. The PBS framework is designed to support professionals from a wide variety of backgrounds and aims to introduce key principles in a practical, accessible way. While some content may feel intuitive, it's intentionally structured to connect everyday professional practice with recognised frameworks and RRN-compliant approaches. We absolutely appreciate your interest in the psychological underpinnings and wider impact of PBS. You're right that real-life examples and deeper context can make a big difference to understanding why techniques matter, not just how they work. Your suggestion to include more case studies and clearer links to service user outcomes is very helpful, and something we’ll take on board as part of our course review cycle. Thanks again for your thoughtful input, it’s feedback like yours that help us continue refining what we deliver.
Victor O, 18 Jul 2025
Georgie and Katie did great during the training. Giving clear information. Patience during the techniques for people to catch up. Venue could do with more space due to heat and poor ventaliation.Response : Thank you, Victor, for your feedback. I’m pleased to hear Georgie and Katie provided clear information and demonstrated patience during the training. We appreciate your comments about the venue and will share this to the trainers for them to consider for future sessions.
Christy J, 18 Jul 2025
Very interactive and engaging session. The trainer is very good in what he is doing. Good attitude and communication skills.
Chantelle M, 16 Jul 2025
Course was well informed and gave a lot of circumstantial evidence of how things can happen on a daily basis and what to do when it does
Susan T, 14 Jul 2025
Engaging and lively, discussion encouraged. Did make me reflect on own responses to situations when I’m stressed.Response : Hi Susan, thank you for taking the time to leave some lovely feedback. It's always great to reflect on our actions!
Rhea T, 10 Jul 2025
A good day and relevant to practice
Marilyn B, 07 Jul 2025
Lots to talk about and take in very informative
Nonye N, 03 Jul 2025
Excellent with a very interactive practical session