Showing 11–20 of 1,201 reviews (4 star)
The overall course was good with elements which can be adapted to support working with children and families. Chantelle was approachable, knowledgeable and creative in adapting the model to the context that we work
Very imformative 2 days , learning valuable skills and having a better understanding of what may be needed. Alan was very clear with explantions and didnt bite at all.
The course was well explained with a lot of study and reasoning you will get better at it practicing at your place of work.
Training was excellent but too many work to be covered within a short period of time. Thanks
Worthwhile course for staff working with customers who present concerning behaviour
Really good course trainer was excellent but some theory was quite repetitive
The slides were a little boring to sit through at the start, I would’ve preferred if this was a bit more engaging for example with discussions or something for more active listening. The children’s home aspects also weren’t relevant to us but all of the practical aspects were really helpful.
Response: Thank you, Claire. We really appreciate your open and constructive feedback. We’re pleased to hear you found the practical elements helpful, and we value your comments regarding engagement and the relevance of some of the course content. We’ll take this feedback forward as part of our ongoing review of course delivery and learner experience.
This course has been good and I have learned a lot which I will apply in my work going forward