Patrick L, 25 Mar 2026
Some of it I can use but we don't have any physically aggressive customers at the base I regularly work at. There are some other bases I do occasional shifts at where there are mildly physically aggressive customers, but it's not often they are.
Danielle S, 24 Mar 2026
Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the courseResponse : Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.
Lewis S, 20 Mar 2026
I have learnt a great deal from this course. I have picked up the skills and starting to develop teaching the course skills. Liam has been fantastic as a trainer particularly towards the end of the week in practical. Georgie has been lovely and really supportive answering questions and breaking them down so I understand.Response : Thank you, Lewis. We appreciate your feedback and are pleased to hear the course supported your development and understanding. It’s great to know Liam and Georgie’s delivery and support contributed positively to your learning.
Ella B, 13 Mar 2026
Very detailed & informative course, was helpful to have a refresher on the arousal model. Enjoyed group discussions & hearing other people’s ideas on how to make adaptations for patients. Very knowledgeable & passionate trainer.
Karin T, 13 Mar 2026
Jack was engaging throughout. Friendly and had a good situational awareness e.g. hot room- frequent breaks etc
Craig F, 12 Mar 2026
Course was fun, lively. Enjoyed it.
Fiona T, 12 Mar 2026
Good interaction. Excellent knowledge and good that he has experience in the different situations. Thank youResponse : Thank you, Fiona. We appreciate your feedback and are pleased to hear the session included good interaction and that the trainer’s experience supported your learning.
Blandine A, 09 Mar 2026
The trainer knew the materials Very good delivery of the course Good interactions