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SFA 07 - SFA:USI Essential Services Reviews

Garry W, 04 Mar 2026

A very important and useful session

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Mark L, 04 Mar 2026

Really helpful course that provided better understanding and confidence going forward.

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Kamran A, 04 Mar 2026

Madhuri was brilliant - I don't think this course would have had half the impact it has, if she wasn't the one presenting it.

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Charlie S, 04 Mar 2026

Amazing session with lots of learning

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Arvind N, 04 Mar 2026

Yes

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Lisa D, 26 Feb 2026

Valuable session - thank you!

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Vicky P, 26 Feb 2026

Very good course based around a difficult subject. Made the topic feel less scary.

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wajid n, 26 Feb 2026

i think the training was well thought out and planned and the delivery of the training by the tutor was great. This has made me more confident when dealing with future scenarios where a customer is feeling suicidal.

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Phil S, 26 Feb 2026

This content would probably also be useful for employees who are more likely to deal directly with people experiencing suicidal thoughts, such as agents and associates. W

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Chloe H, 26 Feb 2026

Great training but a very long day to go through everything i feel like this needs to be broken up into sessions as it’s very heavy

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