SFA 07 - SFA:USI Essential Services Reviews

Great pace and coverage ,made me think and gave some really useful tools.

I feel much more confident about having these conversations and know which tools and skills to tap into that supports myself and the person impacted.

The course covered a difficult subject and gave enough time to reflect and put into practise some of the techniques discussed.

The course made me think more around langauge and being able to be direct and ask questions. Also more confident when it comes to someone having a plan and how to dismantle this which again had made me think differently around this.

The trainer was very engaging thoughtful and informative. She made the session a great experience

I really enjoyed the course as it has given me some great ideas on how I can bring some of the material into my training course.

Excellent session, poignant and reflective

Very imformative, really good trainer, will reccomemend to other collegaues

I have taken a lot from it

Course was very helpful I have a better understanding on how to recognise a customer thinking about suicide and the right quesions to ask