SFA 07 - SFA:USI Essential Services reviews

4.8 (286 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 51–60 of 291 reviews

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One of the most helpful courses I have been on. I joined the course feeling apprehensive about the possibility of one day needing to support my team with a call like this; I leave the course feeling much more confident and comfortable knowing I have the knowledge and guidance to maage this going forward. A special thank you to Laura who made the course engaging, and allowed us to ask questions when we needed to.

Ceri S · 05 Mar 2026
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Gave a clear insight into how to approach and to come out by asking the difficult question, good content and plenty of time for discussion whether in the break out sessions or within the group. Great to have some different organisations to use if needed and I have already bookmarked those. Enjoyed the course and this will enable me to put my skills to good use moving forward. Thank you.

Caren S · 05 Mar 2026
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Really enjoyed this course, I was apprehensive as its long and thought it would be quite heavy but it was really beneficial

Rebecca C · 05 Mar 2026
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A very important and useful session

Garry W · 04 Mar 2026
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Really helpful course that provided better understanding and confidence going forward.

Mark L · 04 Mar 2026
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Madhuri was brilliant - I don't think this course would have had half the impact it has, if she wasn't the one presenting it.

Kamran A · 04 Mar 2026
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Amazing session with lots of learning

Charlie S · 04 Mar 2026
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Yes

Arvind N · 04 Mar 2026
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Valuable session - thank you!

Lisa D · 26 Feb 2026
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Very good course based around a difficult subject. Made the topic feel less scary.

Vicky P · 26 Feb 2026
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