Showing 1–10 of 49 reviews (4 star)
I have a better understanding of hiw to address this sensitive subject and feel more confident to ask direct questions
This course was great to remove the stigma around suicide. The space created was very safe, and I felt comfortable enough to get involved where necessary.
Pace of the course was good and broken up sufficiently so it wasn't too overwhelming.
The last section we had to go through was about redundancies and as we had recently gone through this, I felt this could have been changed to something else, as it felt a bit insensitive.
This course could have been shorter/ done in 1 day rather than 2
It would be great for our front line staff to have this form of learning and understanding around suicide. As leaders and managers, we support our agents through these conversations and I think that agents on the front line would benefit from this. Jamie referred to this skill being outside of work too and i feel that this doesn’t just stop at managers, starling should invest in all its members of staff.