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SFA 07 - SFA:USI Essential Services Reviews

Showing 4 star reviews : View all 245 reviews

Charlene F, 19 Mar 2026

The last section we had to go through was about redundancies and as we had recently gone through this, I felt this could have been changed to something else, as it felt a bit insensitive.

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Declan w, 18 Mar 2026

This course could have been shorter/ done in 1 day rather than 2

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Tim C, 18 Mar 2026

Good course

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Leon B, 12 Mar 2026

Very happy with tutor delivered well,

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Sarah S, 12 Mar 2026

It would be great for our front line staff to have this form of learning and understanding around suicide. As leaders and managers, we support our agents through these conversations and I think that agents on the front line would benefit from this. Jamie referred to this skill being outside of work too and i feel that this doesn’t just stop at managers, starling should invest in all its members of staff.

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Arvind N, 04 Mar 2026

Yes

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Sean O, 16 Feb 2026

A good course which I enjoyed. Thank you.

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Winston T, 16 Feb 2026

It was great and I met new colleagues from different departments within the organisation.

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Pedro T, 22 May 2025

Overall I did enjoyed taking part of this course. It helped a lot with how I see, understand and will face dealing with suicide/suicidal people and customers in particular in the future.

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Dilbagh S, 20 May 2025

very good

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