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SFA07-SFA USI Essential Services Reviews

Showing 4 star reviews : View all 163 reviews

Pedro T, 22 May 2025

Overall I did enjoyed taking part of this course. It helped a lot with how I see, understand and will face dealing with suicide/suicidal people and customers in particular in the future.

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Dilbagh S, 20 May 2025

very good

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niloufar g, 15 May 2025

topic was very interesting and engaging in terms of interactive. Trainer was also non judgemental and approachable. I would say though that the length of the course is quite long to be done virtually.

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deborah j, 15 May 2025

VALUABLE insights

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Lynette O, 13 May 2025

Very informative, for quite a heavy topic it was broken down nicely and Laura was very interactive.

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Tyler N, 13 May 2025

Course was insightful, makes you think of the scenario from different perspectives. The pack with the helpline and organisation information will be very helpful to have in one place.

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S H, 13 May 2025

Really good course, gave me a lot more awareness of the topic. Feel the work book will help provide support in the long run. Once the course complete with the team will definitely be pulling information to put in to our best practice at CBMF

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Maria B, 18 Mar 2025

Trainer was very friendly, calm and made the session enjoyable to learn more about suicidal in general. A lot of necessary information and was nice in interact with other members of the team on their thoughts.

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Paula N, 18 Mar 2025

The course content was really insightful but I sometimes struggled with how this would relate to my role as a front line agent. As regards the real life situations with friends or family with intentions of suicide this has been very beneficial

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Mali V, 07 Mar 2025

I was able to take away key points to help me when addressing suicidal thoughts. I have learnt majority of the suicidal safety guide where I now feel confident in the steps I need to take when dealing with this in the future. Thank you!

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